AI / GenAI Solutions and Enterprise Delivery Engineer combining 13 years of production software delivery, enterprise IT operations, and cross-functional engineering leadership (EU/MEA/US) with hands-on development in Pyt…
AI / GenAI Solutions and Enterprise Delivery Engineer combining 13 years of production software delivery, enterprise IT operations, and cross-functional engineering leadership (EU/MEA/US) with hands-on development in Python, GenAI, and Agentic AI solutions. Experienced in building, evaluating, and optimizing LLM workflows using OpenAI (GPT), Anthropic (Claude), and Google Gemini, applying structured prompt engineering (few-shot design, JSON/schema-aligned structured outputs, tool/function calling via REST APIs and webhooks, and prompt versioning). Hands-on architectural experience with LangGraph, end-to-end RAG and Graph RAG patterns (Qdrant vector databases, Neo4j graph relationships, embedding and retrieval strategies, Supabase/PostgreSQL), and Redis caching for latency and cost optimization. Proven production mindset grounded in shipping 30+ simultaneous system releases alongside DevOps and QA teams with strict input/output validation, human-in-the-loop (HITL) guardrails, and SLA governance.
<p>Partnered with cross-functional engineering, product, DevOps, and QA teams to deliver enterprise software solutions and API-led digital integrations, translating business requirements into technical specifications and scalable delivery plans.<br>
Governed production release readiness, end-to-end integration testing, and post-deployment reliability across custom ERP systems, React-based web platforms, mobile applications, and REST API architectures.<br>
Mentored a 10-person team of technical business analysts and delivery coordinators.<br>
Tracked sprint velocity, system reliability KPIs, delivery risks, and SLA adherence for executive stakeholders.</p>
<p>Led a 30-person multidisciplinary organization (10 software developers, 10 operations specialists, 10 marketing technologists) building and operating SaaS platforms and enterprise API integrations for US and GCC clients.<br>
Coordinated 30+ simultaneous production releases in collaboration with engineering, DevOps, and QA teams.<br>
Enforced CI/CD release gates, dependency tracking, UAT sign-off, and incident troubleshooting.<br>
Optimized infrastructure resource utilization, delivery budgets, and operational workflows to sustain high availability and strict SLA compliance.</p>
<p>Coordinated technical deployments, platform migrations, and live systems operations for US client accounts.<br>
Aligned infrastructure readiness, release schedules, and operational continuity.<br>
Executed production issue triage, root-cause analysis, and corrective actions across web and cloud environments.</p>
<p>Built a strong operational foundation in technical troubleshooting, systems support, IT operations scheduling, and cross-functional stakeholder communication.</p>
<p>Partnered with cross-functional engineering, product, DevOps, and QA teams to deliver enterprise software solutions and API-led digital integrations, translating business requirements into technical specifications and scalable delivery plans.</p><p> Governed production release readiness, end-to-end integration testing, and post-deployment reliability across custom ERP systems, React-based web platforms, mobile applications, and REST API architectures.</p><p> Mentored a 10-person team of technical business analysts and delivery coordinators; tracked sprint velocity, system reliability KPIs, delivery risks, and SLA adherence for executive stakeholders.</p>
<p>Led a 30-person multidisciplinary organization (10 software developers, 10 operations specialists, 10 marketing technologists) building and operating SaaS platforms and enterprise API integrations for US and GCC clients.</p><p> Coordinated 30+ simultaneous production releases in collaboration with engineering, DevOps, and QA teams, enforcing CI/CD release gates, dependency tracking, UAT sign-off, and incident troubleshooting.</p><p> Optimized infrastructure resource utilization, delivery budgets, and operational workflows to sustain high availability and strict SLA compliance.</p>
<p>Coordinated technical deployments, platform migrations, and live systems operations for US client accounts, aligning infrastructure readiness, release schedules, and operational continuity.</p><p> Executed production issue triage, root-cause analysis, and corrective actions across web and cloud environments.</p>
<p>Built a strong operational foundation in technical troubleshooting, systems support, IT operations scheduling, and cross-functional stakeholder communication.</p>
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