I excel in problem-solving within fast-paced settings, fluent in English with an IELTS band 7 proficiency. I hold a bachelor's degree in mathematics and am certified as a data analyst by Google, I possess exceptional exp…
I excel in problem-solving within fast-paced settings, fluent in English with an IELTS band 7 proficiency. I hold a bachelor's degree in mathematics and am certified as a data analyst by Google, I possess exceptional expertise in Excel and creating dynamic dashboards for insightful data analysis. Committed to delivering top-tier service consistently
<p>Promptly responding to customer queries<br>
Liaising with colleagues or managers to find the best solutions to customer's issues<br>
Maintaining a polite, helpful, and professional manner at all times<br>
Obtaining and sharing customer feedback with colleagues and other departments so that products and services can be improved<br>
Identify common problems and escalate them to management, along with possible suggestions for improvement</p>
<p>Disengagement and cancellation of the reservation of the money<br>
Preparing items promotion requests<br>
Financial inquiry for items and reporting<br>
Follow-up on troubled exchange orders due to insufficient funding<br>
Notify the department concerned with the allocations<br>
Ensure that exchange orders match items<br>
Follow-up to management allocations items</p>
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