About Me
Evaluate and problem solve through data analysis using combined knowledge of modelling, statistics and analytics. Proficient in Python app development, Web Service Automation, Access, Excel VBA, SQL, Microsoft …
Evaluate and problem solve through data analysis using combined knowledge of modelling, statistics and analytics. Proficient in Python app development, Web Service Automation, Access, Excel VBA, SQL, Microsoft Power Apps, Postgres and Oracle databases. Support deep dive analyses of business problems and formulate conclusions and recommendations to be presented to senior leadership using performance metrics, reports and dashboards. Advanced proficiency in Excel (Pivot Tables, array functions, Power Pivots, etc.). Knowledge of BI and Data visualization tools like Microsoft Power BI and MicroStrategy. Working with Agile Software Development Methodology. New product feature testing, regression testing & bug reporting. Experience working with both business and operations teams with deep experience on existing systems and data sources. Analyze test scenarios; apply critical thinking, and troubleshooting skills. Strong presentation and communication skills, excellent critical thinking and problem-solving skills, attention to detail.
Experience
ENGINEER/ANALYST
Detailed in CV
Engineer (Reporting Specialist/Analyst)
Engineer (Reporting Specialist/Analyst)
Business support of business critical applications supporting over 100+ analysts within the department and externally with 30+ IT support personnel.
Conceptualize & create departmental analysis tools and techniques to drive data value.
Design, develop, implement, and maintain dashboards and management reports to drive key business decisions.
Simplify and automate reporting and other data-driven activities; build solutions to have maximum scale and self-service ability by stakeholders.
Manage, maintain, and support business applications and their operating environments.
Daily/weekly/Monthly checks on data quality for different IT applications landscape.
Assist the SME’s in conducting and completing root cause analysis and business impact assessments.
User acceptance test planning, execution, and follow up of defects logged to defect life cycle closure.
Develop and execute database queries and conduct analyses.
Identify the analytical approaches required, and utilize available analytical resources and tools to maximum potential to get to the root of issues.
Product evaluation for new product implementation and deployment.
New Application research and development in Python for cost saving and improved operations/process efficiency.
Collaborate with best practice teams like Operation & Research (O&R), Standards & Procedure (S&P) and Market Ops, to manage new product development from idea generation, research, pro forma modeling, and implementation.
Coordinate and escalate complex or specialized enquiries to responsible teams to ensure ad hoc support is provided.
Revenue Optimization Coordinator / Analyst
<p>Business support of business critical applications supporting over 100+ analysts within the department and externally with 30+ IT support personnel.<br>
Conceptualize & create departmental analysis tools and techniques to drive data value.<br>
Design, develop, implement and maintain dashboards and management reports to drive key business decisions.<br>
Simplify and automate reporting and other data-driven activities; build solutions to have maximum scale and self-service ability by stakeholders.<br>
Manage, maintain and support business applications and their operating environments.<br>
Daily/weekly/Monthly checks on data quality for different IT applications landscape.<br>
Assist the SME’s in conducting and completing root cause analysis and business impact assessments.<br>
User acceptance test planning, execution and follow up of defects logged to defect life cycle closure.<br>
Develop and execute database queries and conduct analyses.<br>
Identify the analytical approaches required, and utilize available analytical resources and tools to maximum potential to get to the root of issues.<br>
Product evaluation for new product implementation and deployment.<br>
New Application research and development in Python for cost saving and improved operations/process efficiency.<br>
Collaborate with best practice teams like Operation & Research (O&R), Standards & Procedure (S&P) and Market Ops, to manage new product development from idea generation, research, pro forma modelling and implementation.<br>
Coordinate and escalate complex or specialized enquiries to responsible teams to ensure ad hoc support is provided.</p>
Customer Service Executive
<p>Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives.<br>
Responding to incoming calls from prospective customers, upselling and/or cross-selling where possible.<br>
Generating sales leads that develop into new customers.<br>
Build a customer’s interest in the services and products offered by the company.<br>
Maintain a high level of service awareness at all time.</p>
Project Engineer
<p>Co-ordination with M/s BBNL and the executing agencies of NOFN, with Nodal officers of RailTel for NOFN with regard to GPS Survey of Blocks and Gram Panchayats.<br>
Link Budget Calculation, Network diagram, Line Diagram and Network design of Passive Optical Network (PON).<br>
Collection of survey reports from the executing agencies and verification using mapping tools(MapIt GIS, Google Maps, ArcGIS)and scrutiny of the survey reports for accuracy of various parameters.<br>
Preparing estimates & summary for analysis and planning.</p>
Revenue Optimization Coordinator / Analyst
Business support of business critical applications supporting over 100+ analysts within the department and externally with 30+ IT support personnel.
Conceptualize & create departmental analysis tools and techniques to drive data value.
Design, develop, implement, and maintain dashboards and management reports to drive key business decisions.
Simplify and automate reporting and other data-driven activities; build solutions to have maximum scale and self-service ability by stakeholders.
Customer Service Executive
Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives.
Responding to incoming calls from prospective customers, upselling and/or cross-selling where possible.
Generating sales leads that develop into new customers.
Build a customer’s interest in the services and products offered by the company.
Maintain a high level of service awareness at all time.
Project Engineer
Co-ordination with M/s BBNL and the executing agencies of NOFN, with Nodal officers of RailTel for NOFN with regard to GPS Survey of Blocks and Gram Panchayats.
Link Budget Calculation, Network diagram, Line Diagram and Network design of Passive Optical Network (PON). Collection of survey reports from the executing agencies and verification using mapping tools(MapIt GIS, Google Maps, ArcGIS) and scrutiny of the survey reports for accuracy of various parameters.
Preparing estimates & summary for analysis and planning.
Revenue Optimisation Coordinator(Analyst)
Detailed in CV
Customer Service Executive
Detailed in CV
Project Engineer
Detailed in CV