Workforce Management Jobs in Taguig

At EY youll have the chance to build a career as unique as you are with the global scale support inclusive culture and technology to become the best version of you. And were counting on your unique voice and perspective to help EY become even better too. Join us and build an exceptional experience f...

At EY youll have the chance to build a career as unique as you are with the global scale support inclusive culture and technology to become the best version of you. And were counting on your unique voice and perspective to help EY become even better too. Join us and build an exceptional experience f...

At EY youll have the chance to build a career as unique as you are with the global scale support inclusive culture and technology to become the best version of you. And were counting on your unique voice and perspective to help EY become even better too. Join us and build an exceptional experience f...

Roles and ResponsibilitiesOversight of Inbound Voice Operations dealing with patient contact including balanced resolution educating patients financial liability identifying and fixing barriers within R1 billing processes and providing the highest level of customer serviceLeads 350 to 700 FTEs under...

At EY youll have the chance to build a career as unique as you are with the global scale support inclusive culture and technology to become the best version of you. And were counting on your unique voice and perspective to help EY become even better too. Join us and build an exceptional experience f...

Position: CS - Center of Excellence Manager (BGC Taguig) Onsite Benefits: Health insurance coverage for the employee and two dependents starting Day 1Quarterly performance bonusesExcellent career development opportunities with exposure to multiple accountsWeekends off Responsibilities: Developing a...

At EY youll have the chance to build a career as unique as you are with the global scale support inclusive culture and technology to become the best version of you. And were counting on your unique voice and perspective to help EY become even better too. Join us and build an exceptional experience f...

Position Description:About the Role:We are seeking a strategic and data-driven Workforce & Quality Expert to lead the design optimization and continuous improvement of our forecasting scheduling quality and reporting functions for service desk and contact center operations. This role is a key contri...

Position Description:The Service Consultant Workforce Analyst will be responsible for optimizing workforce management processes to ensure efficient and effective service delivery. This includes forecasting service desk demand creating staffing schedules monitoring real-time operations analyzing per...

Position Description:As a Workforce Management Analyst you will have access to information of confidential nature. You will be expected to maintain that confidentiality. You should ensure that confidential documents are kept under lock and key and that electronic versions are secured as well.Your fu...

Job Title: CS - Center of Excellence ManagerWork Set-up: On-site in BGC Taguig Schedule: Shifting schedules Role Requirements: Bachelors DegreeAt least 5 years of leadership experience in BPO handling customer service operations.Process improvement and process framework creation.Experience in creat...

Responsibilities:Defining and implementing operational strategies: Developing and executing plans to improve efficiency quality and performance within the Center of Excellence.Managing and leading teams: Overseeing the work of team members providing guidance and support and fostering a collaborative...