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Team Manager | Telco
Responsibilities:Managing Team Performance: Improve team performance on Customer Experience metrics (Resolution and CSAT) through call listening behavioral coaching and setting effective action plans. Address Team level variation through targeted coaching for outliers and involving on Continuous Imp...
Team Manager
OverviewThe Team Manager is responsible for managing motivating and coordinating the activities of the account to reach the objectives and service levels defined by the account. Ensuring that calls are handled professionally. ResponsibilitiesDUTIES AND RESPONSIBILITIES: Provides direction and guidan...
Financial Protection Team Manager
Financial Protection Team Manager Location: NCR Work Set-up: Hybrid Job Summary The Financial Protection Team Manager will lead a team responsible for providing life insurance and financial protection solutions while driving productivity recruitment and business growth. Key Responsibilities Lead and...
Team Manager Healthcare
As a Team Manager you will lead a team of Customer Service Associates supporting a healthcare account. You will be responsible for driving team performance coaching employees and ensuring service excellence while meeting operational goals.Key ResponsibilitiesLead coach and develop a team of customer...
Team Manager
OverviewThe Team Manager is responsible for managing motivating and coordinating the activities of the account to reach the objectives and service levels defined by the account. Ensuring that calls are handled professionally. ResponsibilitiesDUTIES AND RESPONSIBILITIES: Provides direction and guidan...
Team Manager | Airline Account | Davao Felcris
OverviewThe Team Manager is responsible for managing motivating and coordinating the activities of the account to reach the objectives and service levels defined by the account. Ensuring that calls are handled professionally. ResponsibilitiesDUTIES AND RESPONSIBILITIES: Provides direction and guidan...
Disputes Team Manager
Job Description:At Remitly we believe everyone deserves the freedom to access move and manage their money wherever life takes them. Since 2011 weve tirelessly delivered on our promise to customers sending money globally providing secure simple and reliable ways to manage their money ensuring true pe...
Sales Team Manager
Company DescriptionSutherland is seeking an organized and goal-oriented person to join us as a Team Manager. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed we want to work wi...
Associate Manager Team Manager Tech
The Customer Success Team Manager will lead a team of customer success representatives who are responsible for delivering a world-class customer experience to clients. The supervisor will manage the day-to-day operations of the team develop and implement strategies to improve customer satisfaction a...
Team Manager | Ao Clinical Claims (pooling)
The Team Manager is responsible for leading a team of USRN Clinical Claims Associates/Specialists supporting Accident & Occupational (AO) Clinical Claims operations. The role will drive operational excellence by ensuring achievement of client metrics quality standards service levels productivity tar...
Insurance Operations Team Manager (life & Disabili...
Lead. Inspire. Transform.Are you an experienced insurance operations leader looking to take the next step in your career Join Sutherland as a Team Manager - Life & Disability Insurance and play a pivotal role in driving operational excellence coaching high-performing teams and delivering exceptional...
Noc Team Manager
SUMMARYYoull manage your shifts NOC Engineers directly no layer in between. Day-to-day technical ownership of the queue stays with a rotating Duty Lead among the engineers; your job is making sure the right people are on shift performing well developing and supported. Youll run a real cadence of 1:1...
Team Manager – Palayan
Sutherland is seeking a leadership-oriented and self-motivated person to join us as a Team Manager. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed we want to work with you!...
Team Manager | Ao Clinical Claims
The Team Manager is responsible for leading a team of USRN Clinical Claims Associates/Specialists supporting Accident & Occupational (AO) Clinical Claims operations. The role will drive operational excellence by ensuring achievement of client metrics quality standards service levels productivity tar...
Team Manager Tech Streaming
Job SummaryWe are looking for a highly motivated and results-driven Team Manager to lead and develop a team of Customer Support Consultants supporting a Streaming this role you will be responsible for driving operational excellence achieving key business metrics fostering employee engagement and del...
Team Manager | Telco
Responsibilities:Impact the business: By driving results aligned with stated goals for performance metrics telephony metrics utilization productivity attendance and attrition.Manage administrative responsibilities: Such as attendance tracking queue administration and corrective delivery.Influence th...
Team Manager – Banking And Financial
Responsibilities:Managing Team Performance: Improve team performance on Customer Experience metrics (Resolution and CSAT) through call listening behavioral coaching and setting effective action plans. Address Team level variation through targeted coaching for outliers and involving on Continuous Imp...
Sales Team Manager-permanent Work From Home-mornin...
This is a remote position.SALES MANAGERLocation: Philippines Permanent Work From Home Work Schedule: Australian Morning Shift / Dayshift Employment Type: Full-Time About GetmyCourse GetmyCourse (GMC) is an Australian education support services company that helps students and working professionals ac...
Team Manager Technology Sales | Taguig
About the RoleSutherland is looking for a results-driven Team Manager to lead a high-performing technology sales this role you will drive sales performance develop top talent manage sales pipeline execution and ensure operational excellence while partnering with stakeholders to achieve business goal...
Team Manager
Every day we get opportunities to make a positive impact on our colleagues partners customers and society. Together were pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative we challenge conventional thinking to develop world-lea...