Team Manager Customer Experience Jobs in Taguig

DescriptionThe RoleProcess & Stakeholder ManagementDeliver/ Manage KPIs and metrics in line with the prescribed targetsPrioritize and organize work according to business priorities.Develop an in depth understanding of the technical aspects of the process.Driving process improvements within team for...

Job TitleServices Commercial Manager & Customer Lifetime Value (CLV) Manager Emerging MarketsJob DescriptionPhilips is a leading global healthcare company aiming to improve the lives of 2.5 billion people by 2030. We strive to make the world healthier and more sustainable through innovation develop...

The Customer Experience Associate Manager looks after the overall activities of the program Customer Experience (CE) Team that includes CE Observations Team-Level reports Program-Level Analysis calibration sessions and CI Framework deployment Champions program implementation of Continuous Improvemen...

High performance delivery on all quality parameters.Audit chats/email interactions on product/process Communication and soft skills parameters.Conduct audits and feedback for the targeted population with the objective of improving scores for training throughput or conversion.Data analysis and creati...

Specific Duties and Responsibilities:Team Leadership: Supervise and lead the customer experience team. Provide guidance support and training to team members. Conduct performance evaluations and provide feedback. Customer Interaction Management: Monitor and manage customer interactions across various...

Manager Customer Success Management - AEMAbout the Role:Responsibility for providing leadership and team management for the CSM team supporting low-mid market customers across the AEM regionManage the delivery of the customer service experience drive customer retention identify growth potential and...

Senior Team Manager Operations ContentAbout the RoleIn this opportunity as Senior Team Manager you will:Responsible for the day-to-day administration of the teams including overall team direction performance work migrations and assignments.Provides functional operational or product expertise to depa...

About the Position: Team Manager - SDR (Taguig) Onsite Start Date: ASAP Location: Taguig / Fully Onsite Schedule: Day Shift (9 AM - 6 PM) Responsibilities: - Inbound Lead Generation: Follow up on inbound sales inquiries to create new sales opportunities and build the sales pipeline. Activities...