Service Quality Jobs in Philippines

OverviewThe Information Technology Infrastructure Library Analyst Change & Incident Management ensures the stability reliability and controlled evolution of Carenets enterprise IT environment by governing incident response change management and IT service management processes aligned with ITIL best...

Role DetailsType of Support:Email and Chat SupportContract Duration:Temporary 6 months contractWork Schedule:Open to shifting schedules (subject to business requirements)Work Type and Location:Hybrid Metro Manila PhilippinesExpected Start Date:June 18 2026About UsCrescendo represents peak CX perfor...

WHAT WE OFFERPHP 15K Signing BonusCompetitive Salary PackagesProfessional Development OpportunitiesHybrid Work SetupEquipment ProvidedDay 1 HMOLife InsurancePosition OverviewThe Account Executive is responsible for providing efficient technical support to the companys clients and their customers via...

About the Role:Grade Level (for internal use):08S&P Global CorporateThe Role: Analyst Enterprise Vendor ManagementDepartment: Enterprise Vendor Management Global Sourcing & ProcurementReports to: Jezer De Vera Senior Manager Enterprise Vendor ManagementResponsibilities:Vendor Management:Partner with...

Customer Support SpecialistComp: 1200-1600 USDSearch: South Africa & PhilippinesHours 9:30am -6:00pm EST2 interviews and a written assessmentAbout the Role:We are seeking an experienced Customer Support Specialist to join our team at Holden Rings with a focus on delivering outstanding customer servi...

Service Delivery & ITSM Service Delivery Management IT Operations ITIL Processes ITSM Framework Incident Management Problem Management Change Management Service Governance SLA Management Operational Support The Service Delivery Manager plays a critical role in ensuring the effective and efficient...

About the RoleAs part of our Intelligent Finance initiative we are developing AI-powered solutions designed to enhance financial operations improve decision-making and generate long-term business value. Over recent months several advanced AI-driven finance tools have been developed and integrated wi...

DescriptionJob Title: Specialist Customer ServiceLocation: Pearson ManilaOffice Address: 7th Floor North Tower Rockwell Business Center Sheridan corner United Streets Mandaluyong CityWork Setup: Office-based with an option to move to hybrid working (2 days per week) upon successful completion of tra...

The Senior ITSM Architect is responsible for designing governing and continuously evolving the IT Service Management architecture processes and toolchain across the ContiTech organization. This role leads the strategic direction of ITSM ensuring alignment with industry frameworks organizational obje...

DescriptionJoin our dynamic Markets Operations team where youll provide essential end-to-end operational support across all asset classes. With a global presence and clients in over 100 markets youll engage in trade management sales support and client services among other key functions. This role of...

DescriptionMake your mark on a team that delivers an exceptional mortgage origination experience for Private Bank clients.As an Assistant Vice President Mortgage Operations within the Private Bank Mortgage Operations team you will lead the end-to-end mortgage origination operating rhythm for a portf...

About the Job Location: OrtigasCorporate Title: Junior Officer to Assistant ManagerWork Arrangement: On-siteOur Bank Operation Group is looking for experienced professionals to join us in Ortigas with the role of Bank Operations Officer.In this role you will provide control and operational support t...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors inc...

JLL empowers you to shape a brighter way.Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented peopleand empowering them to thrive grow meaningful careers...

Qualifications: Bachelors degree in Business Marketing Business Information Technology or related field.At least 2 years of experience in customer or technical support preferably in a digital advertising or BPO environment.Proven expertise with live chat and ticketing tools like Zendesk Freshdesk an...

Qualifications: Bachelors degree in Business Marketing Business Information Technology Computer Science Software Engineering Information Systems or a related technical field.At least 2 years of experience in customer or technical support preferably in a digital advertising or BPO environment with ex...

Job Title: Vice President - Accounting Operations About the Client: The Company is a U.S.-based restaurant technology and outsourced accounting services organization serving the restaurant and hospitality sector. Its services include restaurant accounting operations restaurant technology consulting...

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate grow and thrive while enjoying the journ...

As an Associate Training Manager you will support the success of training and performance initiatives by assisting in the coordination and delivery of high-quality training programs. Your role helps ensure service excellence and customer satisfaction by working closely with training leadership opera...

We are seeking a motivated and detail-oriented IT Intern to join our Technical Support team. This role provides hands-on experience in IT service management (ITSM) end-user support and basic troubleshooting. The intern will assist in handling Level 1 (L1) support requests documenting service tickets...