Service Desk Team Leader Jobs in Philippines

The Team Leader in Customer Service is responsible for leading motivating and supporting a team of customer service representatives to ensure high-quality service delivery. This role involves managing day-to-day operations overseeing the performance of the team and ensuring that customer issues are...

Join a Team Thats Passionate About Making Lives Better!At Bill Gosling Outsourcing we believe that success starts with an amazing team. We are a global leader in outsourcing solutions we focus on making lives better one connection at a time. We provide tailored solutions to businesses around the glo...

DescriptionAt Vertiv we dont just hire talentwe cultivateleaderswho driveinnovationand engage teams to pushthe limitsof criticaldigitalinfrastructurewearescalinguptomeetthedemandsof AIdata centersandnext-gentechnologyandweneedboldhigh-performingindividualslikeYOUtotakeustothenextlevel.Why VertivHig...

At Paymentology were redefining whats possible in the payments space. As the first truly global issuer-processor we give banks and fintechs the technology and talent to launch and manage Mastercard and Visa cards at scale - across more than 60 countries.Our advanced multi-cloud platform delivers rea...

This is a remote position. Responsibilities: Team Leadership Mentor motivate and guide SDRs to foster a high-performance collaborative culture. Conduct weekly stand-ups performance reviews and 1:1 coaching sessions. Provide onboarding for new SDRs to ensure alignment on Eskers tool...

What success looks like in this role: With guidance performs routine support duties including:o Assisting with first line user support by guiding users through the necessary steps to restore functionalityo Troubleshooting hardware software and connectivity issues using remote access toolso Escalati...

OverviewRole: Deputy Team LeaderLocation: Manila PhilippinesRole ID: 2026-3271Our vision is to create a safe and sustainable world.Ricardo member of WSP is a global strategic environmental and engineering consulting company. With over 100 years of engineering excellence and employing close to 3000 e...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors inc...

About WebBeds Launched in 2013 WebBeds is a global marketplace for the travel trade providing powerful distribution solutions that make selling and buying travel products easier. It sources accommodation and destination services from travel suppliers aggregates and merchandises that content in the W...

Motivates a team of Customer Service Associates through performance coaching career planning and setting educational objectives.Participates in quality calibration and validation sessions.Resolves employee issues and act as the employee advocate when dealing with HR or departmental processes.Improve...

Job Title: Service Desk - Escalations Engineer About the Client: A managed IT services and technology solutions provider with decades of experience helping businesses improve their IT operations. Operates as a Managed Service Provider (MSP) supporting multiple external clients with proactive IT sup...

About the Job: Position Type: Experienced - Senior ManagerEmployment Type: Full-Time Permanent (Direct Hire)Work Setup & Location: Hybrid (2-3 days onsite per week) - BGC TaguigWork Schedule: Weekdays; Mid ShiftIndustry: Global Accounting Firm About the Job: We are looking for an experienced and str...

What success looks like in this role: Provides Tier 1 and Tier 2 support. Troubleshoots and resolves complex issues including:o Supporting maintenance of hardware /software client propriety COTS and Unisys applications and issues with voice communications and voicemail systems ando Assisting with r...

Position Description:Job description: 1. Function as an L1 support that handles calls emails and self-service tickets 2. Must be proactive and must be open to take on tasks that are essential for the growth of the account 3. Troubleshoot POS related concerns and other basic computer periphera...

Leads and supervises the IRD team in all aspects of the department and ensures service standards are followed.Handles guests concerns and offers professional friendly and engaging service.Implements outlet policies procedures and service standards and follows all safety and sanitation policies when...

With 75 years of experience our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds even in the most dangerous places inspired by our Christian faith.Come join our 33000 staff working in nearly 100 countries and share...

Industry/SectorNot ApplicableSpecialismAssuranceManagement LevelManagerJob Description & SummaryJob SummaryAt PwC our people in audit and assurance focus on providing independent and objective assessments of financial statements internal controls and other assurable information enhancing the credibi...

Your roleAs a Service Desk Agent you will be supporting end users and act as an escalation point for other service agents around the world so its a great opportunity to get to know the whole company in a short amount of time.You are part of the Asian support team. This is a full time regular positio...

Position Description:.Resolving issues utilizing excellent customer service skills problem-solving skills and technical skills .Thinking/reasoning skills and a high level of individual judgment to ensure outcomes of customer satisfaction. .Receive and respond to user inquiries and requests via t...

Job DescriptionAre you yearning for a new adventure in Southeast Asia Here is a unique chance as we currently are looking for a tech-savvy Polish-speaker to work in the archipelagic country of the Philippines!Our client:As digital transformation continues to accelerate our client is at the center of...