Senior Quality Analyst Jobs in Philippines

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors inc...

The Risk Governance Analyst is an individual contributor role responsible for first line of defense risk governance and the ongoing supervision of business controls. This includes conducting risk and control self-assessments analyze operational processes evaluating control effectiveness identifying...

Role Overview Should have knowledge in Service Desk and Infrastructure Support OperationsShould have analytical & reasoning skills Ability to create Weekly & Monthly Quality reports/decks for the management reviewAbility to analyze large amounts of data and draw out meaningful actionable summariesE...

Start Date: 27-Mar Type of Support: Voice Work Arrangement: 100% Onsite (Quezon City) Nature of the Account: UK Financial Customer Service Shift Schedule Restdays: Shifting schedules UK time Educational Requirement: Graduate of Bachelors Degree Work Experience: Minimum of 2 years work experience in...

Start Date: 27-Mar Type of Support: Voice Work Arrangement: 100% Onsite (Quezon City) Nature of the Account: UK Financial Customer Service Shift Schedule Restdays: Shifting schedules UK time Educational Requirement: Graduate of Bachelors Degree Work Experience: Minimum of 2 years work experience in...

MEET COMPASSWe are a full service BPO that partners with brands to power growth through exceptional customer experience. Our founders were trailblazers in the eComm industry. When they couldnt find a customer service partner that was as innovative as they were they built it. Many companies view thei...

The Company Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years...

About WPPWPP is the trusted growth partner for the worlds leading brands. We unitecutting-edge media intelligence and data solutions world-class creativity next-generation production transformative enterprise solutions and expert strategic counselin a single company powered by exceptional talent and...

About the job: Senior Associate Quality Specialist (BGC Taguig) Onsite Key Responsibilities: Execute transaction and call monitoring in line with the agreed service quality plan.Provide coaching and feedback to agents.Perform RCAs and report findings to Operations to develop actions for mitigation....

Role OverviewWe are seeking a seasoned Quality Analyst to ensure service excellence by monitoring evaluating and improving employee performance. You will be responsible for assessing customer interactions identifying trends and providing actionable feedback to maintain high-quality standards. The id...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors inc...

Set-up and Location: ONSITE Ortigas Pasig CityWork Schedule: 5:00 AM 2:00 PM Philippine TimeEmployment Type: Full-timeReady to lead quality compliance and audit from the ground upWere looking for a Senior Quality & Compliance Auditor who can design own and lead our internal audit function end-to-e...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors inc...

We are hiring for a Quality Manager (e-Commerce Social Media Account) for a client located in Mandaluyong. Qualifications: Minimum of 5 years of experience as a Senior Quality Manager in a BPO environmentProven ability to manage multiple Lines of Business (LOBs) simultaneouslyHighly multi-faceted wi...

**CPA LICENSE REQUIRED****PERMANENT REMOTE (MUST HAVE OWN EQUIPMENT)****7-13 USD PER HOUR FIXED (Paid bi-weekly via Payoneer/Paypal)****40 HOURS PER WEEK (Weekends Off)****PACIFIC STANDARD TIME (Night Shift)****MONITASK TIME TRACKER** About the Role We are seeking an experienced accountant who wants...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors inc...

Role OverviewWe are seeking a seasoned Quality Analyst to ensure service excellence by monitoring evaluating and improving employee performance. You will be responsible for assessing customer interactions identifying trends and providing actionable feedback to maintain high-quality standards. The id...

Key Responsibilities: Execute Transaction and call monitoring in line with agreed service quality plan. Provide coaching and feedback to agents. Perform RCAs and report findings to Operations to develop actions for mitigation. Identify Training needs and work collaboratively. Participate in calibra...

Job Expectations: Position Type: Experienced - Senior/LeadEmployment Type: Full-Time Permanent (Direct Hire)Work Setup & Location: Hybrid (2-3 days onsite per week) - BGC TaguigWork Schedule: Weekdays; Mid ShiftIndustry: Global Accounting Firm About the Job: We are looking for an experienced Advisor...

The Quality Assurance Specialist for UCM Outbound is a key contributor to maintaining service excellence in proactive customer engagement. This role ensures that every outbound interaction reflects the organizations commitment to empathy accuracy and compliance. The Specialist focuses on hands-on qu...