Operations Team Manager Jobs in Philippines

As a Team Manager you will set the path to success by managing performance and service quality to guarantee customer satisfaction. You are also expected to: - Establish and maintain communication with clients and/or team members; understand their needs resolve issues and meet expectations - Produce...

Business Operations Team lead Central Operations will oversee a delivery team with a focus on production levels service level agreements quality and process improvement. This position utilizes insurance operations and reporting expertise along with LEAN principles to deliver quality service with a...

About Standard BotsStandard Bots is a New York-based robotics company building AI-powered six-axis robot arms designed and manufactured in the United States. Founded to make industrial automation more accessible and affordable Standard Bots takes a vertically integrated approach developing its own...

DescriptionArcadis is the worlds leading company delivering sustainable design engineering and consultancy solutions for natural and built assets.We are more than 34000 people in over 30 countries dedicated toimproving quality of life. Everyone has an important role to play. With the power of many c...

Responsibilities:The Team Managers primary focus is to oversee coach and develop Customer Care to respond to customer supplier and dynamic partner inquiries resolve issues and answer various questions.The Team Manager will monitor email/call volume email backlogs and actions/responses of the agents...

*For Pooling Purposes*Role Summary:Lead a team of analysts managing email operations spam/abuse mitigation and Trust & Safety workflows ensuring operational excellence in a 24x7 environment.Key Responsibilities:Oversee daily operations ensuring SLA productivity and quality targets are consistently m...

Must have good problem solving decision making & analytical skills.Manages team performance.Provide effective coaching and constructive feedback to subordinates.Performs administrative tasks for Operational support.Lead teams into achieving metric goals complete monthly deliverable and tasks Qualifi...

Responsibilities:Managing Team Performance: Improve team performance on Customer Experience metrics (Resolution and CSAT) through call listening behavioral coaching and setting effective action plans. Address Team level variation through targeted coaching for outliers and involving on Continuous Imp...

Primary DetailsTime Type: Full timeWorker Type: EmployeeThe purpose of this role is to provide leadership direction and coordination of operational activities within the team including driving change and optimize service deliveryResponsibilities:Provide recommendations on business improvement plans/...

Managers in this role get to: Impact the Bottom Line: Drive the performance of a team of Consultants meeting and exceeding all KPI targets. Strengthen Relationships: Manage attrition shrinkage and other critical metrics of the team. Influence the Lives of Others: Coach and mentor Consultants providi...

Managers in this role get to: Impact the Bottom Line: Drive the performance of a team of Consultants meeting and exceeding all KPI targets. Strengthen Relationships: Manage attrition shrinkage and other critical metrics of the team. Influence the Lives of Others: Coach and mentor Consultants providi...

The Legal Delivery Team is the engine room of DBC Philippines. Providing scalable quality conveyancing support and services to buyers and sellers across the retail residential market the Legal Delivery team works across all states in Australia and includes a large team of operational specialists in...

DescriptionArcadis is the worlds leading company delivering sustainable design engineering and consultancy solutions for natural and built assets.We are more than 36000 people in over 70 countries dedicated toimproving quality of life. Everyone has an important role to play. With the power of many c...

Managers in this role get to:Impact the Bottom LineDrive and manage the overall performance of a team of Consultants.Ensure achievement and consistent delivery of all operational and client KPI targets.Identify performance gaps and implement action plans for continuous improvement.Strengthen Relatio...

ome careers shine brighter than others.If youre looking for a career that will help you stand out join HSBC and fulfil your potential. Whether you want a career that could take you to the top or simply take you in an exciting new direction HSBC offers opportunities support and rewards that will take...

Managers in this role get to:Impact the Bottom LineDrive and manage the overall performance of a team of Consultants.Ensure achievement and consistent delivery of all operational and client KPI targets.Identify performance gaps and implement action plans for continuous improvement.Strengthen Relatio...

About the job: Real Time Analyst (Quezon City) Work Setup: Onsite at Quezon City Shifting Schedules UK schedule Requirements:*1-2 years work experience in workforce management in a contact center environment*2-4 years overall experience*Able to start on 27-Mar-2026*Graduate of Bachelors Degree*Good...

Job Description:At Remitly we believe everyone deserves the freedom to access move and manage their money wherever life takes them. Since 2011 weve tirelessly delivered on our promise to customers sending money globally providing secure simple and reliable ways to manage their money ensuring true pe...

Managers in this role get to:Impact the Bottom LineDrive and manage the overall performance of a team of Consultants.Ensure achievement and consistent delivery of all operational and client KPI targets.Identify performance gaps and implement action plans for continuous improvement.Strengthen Relatio...

DescriptionThis role is for TALENT POOLING. Once the position becomes active we will begin processing candidates who have passed the CV screeningArcadis is the worlds leading company delivering sustainable design engineering and consultancy solutions for natural and built assets.We are more than 360...