Manager Customer Support Jobs in Taguig

Sr. Manager / Manager for Process Improvement in this role get to: Continuous Improvement & TransformationApply Lean/Six Sigma methodologies to improve performance reduce waste and enhance productivity across multiple sites and functions.Lead transformational initiatives to adapt operations in line...

JOB DESCRIPTION: SummaryThe Application Technical Specialist role is responsible for supporting IT Systems used within the business. The role holder will be required to open track triage and resolve (where possible) ITSM tickets effectively manage issue hand off to the relevant second / third line...

The Livestream Producer manages the end-to-end production of AnyLive broadcasts ensuring high creative and technical quality.What Youll DoAI Content Creation: Write review and refine scripts for our AI Avatar to maximize engagement and maintain brand voiceLive Stream Direction: Act as the technical...

At EY youll have the chance to build a career as unique as you are with the global scale support inclusive culture and technology to become the best version of you. And were counting on your unique voice and perspective to help EY become even better too. Join us and build an exceptional experience f...

At EY youll have the chance to build a career as unique as you are with the global scale support inclusive culture and technology to become the best version of you. And were counting on your unique voice and perspective to help EY become even better too. Join us and build an exceptional experience f...

Role DetailsType of Support:OmnichannelContract Duration:Full - time PermanentLocation: On-Site (BGC Taguig)Work Schedule:9:00 PM 6:00 AM Manila Time FriSat OFFExpected Start Date:December 11 2025About UsCrescendorepresents peak CX performance in the AI era. We combine world-class outsourcing exper...

At EY youll have the chance to build a career as unique as you are with the global scale support inclusive culture and technology to become the best version of you. And were counting on your unique voice and perspective to help EY become even better too. Join us and build an exceptional experience f...

Work ScheduleSecond Shift (Afternoons)Environmental ConditionsOfficeJob DescriptionLocation/Division Specific InformationJoin our dynamic team in the Philippines where you will collaborate with world-class professionals in a vibrant and inclusive environment. Our division is dedicated to providing i...

DescriptionThe Scrum Masterhas the primary focus of managing one or more technical teams driving delivery managing and resolving project issues dependencies and risks and ensuring high quality project delivery using hybrid of Waterfall and Agile delivery framework. The Scrum Master will also be expe...

Work Setup: Onsite (BGC Taguig) Shift: Shifting Schedules Responsibilities: Training Needs Analysis: Ability to extend follow- up support on the floor to sustain learning and improve performance.Curriculum and Course Design: Demonstrates end to end understanding of course design methodologies.Conten...

Associate Trainer Work Setup: Onsite (BGC Taguig) Shift: Shifting Schedules Requirements: MUST BE a graduate of any 4-year course.At least 2 years of training experience in BPO/shared services industry (4 years total BPO experience)Preferably with background or knowledge in Tech Support (CS and Tech...

DescriptionWe are looking for a motivated and energetic professional to join the Global Talent Development team based in Manila to support the delivery of technical and systems training to colleagues in all global locations. This role will report into one of theTraining Leads in the UK but will be b...

The role involves the full production cycle (ideation shooting and editing) of compelling short-form videos specifically designed to drive e-commerce conversion.What Youll DoFull Production Cycle:Ideate conceptualize shoot and editcompelling short-form videos optimized for e-commerce conversion.Visu...

Seeking a charismatic On-Camera Host and E-commerce Content Creator to lead our livestream sales. This hybrid role requires you to produce edit and optimize high-converting short videos and assets using trend research and performance data to drive audience engagement and revenueWhat Youll DoDrive pr...

About the RoleIn this opportunity as a Product Support Specialist you will: Provide product support to customers via phone email and/or chat leveraging internal resources in a timely manner across a wide range of ONESOURCE productsWork on cases/tickets according to established departmental practices...

Role DetailsType of Support:OmnichannelContract Duration:60-90 daysLocation: On-Site (BGC Taguig)Schedule: 10:00 PM 7:00 AM Manila Time FriSat OFFExpected Start Date:November 13 2025About UsCrescendorepresents peak CX performance in the AI era. We combine world-class outsourcing expertise with inno...

Job TitleServices Commercial Manager & Customer Lifetime Value (CLV) Manager Emerging MarketsJob DescriptionPhilips is a leading global healthcare company aiming to improve the lives of 2.5 billion people by 2030. We strive to make the world healthier and more sustainable through innovation develop...

Works on projects that are more complex in nature and requires more strategic thinking. Proactively plans schedules and directs work for project team. With general direction applies advanced skills to the position. Duties and tasks reflect substantial variety and complexity. May serve as a resource...

The Customer Experience Associate Manager looks after the overall activities of the program Customer Experience (CE) Team that includes CE Observations Team-Level reports Program-Level Analysis calibration sessions and CI Framework deployment Champions program implementation of Continuous Improvemen...

Responsibilities:PrimaryCollaborate with process stakeholders to ensure effective and efficient process operations.Own and manage the service delivery and performance with defined SLAs/KPIs.Ensuring the process complies with any regulations and internal controls/risk management measuresAble to prepa...