Services Commercial Manager & Customer Lifetime Value (CLV) Manager – Emerging Markets

Philips

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profile Job Location:

Taguig - Philippines

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy
The job posting is outdated and position may be filled

Job Summary

Job Title

Services Commercial Manager & Customer Lifetime Value (CLV) Manager Emerging Markets

Job Description

Philips is a leading global healthcare company aiming to improve the lives of 2.5 billion people by 2030. We strive to make the world healthier and more sustainable through innovation developed across a broad range of Imaging Information and Monitoring systems.

We have an exciting opportunity for a Services Commercial Manager & Customer Lifetime Value (CLV) Manager Emerging Markets. In this role you will be responsible for leading the creation of the overall business strategy and its commercial execution for the Services division across Philippines Malaysia and Singapore. You will oversee business planning with the respective teams drive execution and ensure the top lineperformance of the division. Additionally you will develop go-to-market strategies support cross-business initiatives and manage a team dedicated to driving profitable growth and delivering comprehensive value propositions. The Services Commercial Manager & CLV Manager will report to the Service Commercial Manager APAC. This role will be ideally located in the Philippines.

Key Responsibilities

  • Leads the overall business strategy creation and commercialexecution of the Services business across Businesses in Singapore Malaysia and the Philippines.

  • Responsible for setting CLV strategy targets and execution in coordination with businesses and sales leaders

  • Determines go to market strategy and drives performance across all channels (direct channel partners PLS)

  • Responsible for the topline in the Services market P&L and delivering on the financial commitments and top line targets.

  • Develops the strategic planning with the respective businesses and leads sales execution

  • Develops local go-to-market strategies (Segmentation Targeting Positioning Portfolio definition pricing and promotion)

  • Supports the Businesses in the creation of integral (equipment service) value propositions to drive profitable growth

  • Generates locally relevant insights as input for proposition and roadmap development

  • Drives continuous improvement of the sales process and sales excellence applying LEAN

  • Responsible for Market introduction of new Servicesand Lifecycle solutions

  • Manages a team of Services account managers Renewal specialists and Lifecycle Business Manager across Businesses (dotted line and direct reports)

Youre the right fit if:

  • You bring at least 12 - 15 years experience with Bachelors OR Masters in areas such as Sales Strategy Business Development Sales Operations Marketing technology Healthcare MedTech or equivalent.

  • Demonstrated strength in key account management team leadership coaching training and performance management aimed at achieving sales excellence.

  • Experience with high-volume large-ticket service sales with the ability to manage complex transaction cycles and high-stakes negotiations.

  • You demonstrate strong interpersonal skills to navigate and influence in a matrix environment teamwork problem-solving solution selling CRM along with being very analytical and data-driven with strong business acumen.

  • Are customer-focused thrive in teamwork demonstrate resilience efficiency and possess the ability to effectively set and manage priorities in a fast-paced environment while maintaining integrity.

About Philips
We are a health technology company. We built our entire company around the belief that every human matters and we wont stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.


Required Experience:

Manager

Job TitleServices Commercial Manager & Customer Lifetime Value (CLV) Manager Emerging MarketsJob DescriptionPhilips is a leading global healthcare company aiming to improve the lives of 2.5 billion people by 2030. We strive to make the world healthier and more sustainable through innovation develop...
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Philips has been revolutionizing lighting for over 125 years. We pioneered the world changing development of electric light and LED, and are now leading the way in intelligent lighting systems. Our deep understanding of how lighting positively affects people, enables us to deliver inn ... View more

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