Manager Customer Experience Operations Senior Jobs in Philippines

Key Responsibilities:Performance Analysis and Quality Assurance:Analyze customer interaction data to identify trends and areas for improvement.Ensure agents adhere to company policies procedures and regulatory guidelines.Feedback and Coaching:Provide constructive feedback and coaching to agents to e...

FILINVEST LAND INC. Role Overview The AVP for Brand Management and Customer Experience will be the strategic leader responsible for shaping Filinvest Lands brand identity and ensuring exceptional customer experiences across all touchpoints. This role drives brand equity loyalty and advocacy by align...

Role Overview:The Associate Manager -Customer Experience is responsible to complete the Customer Experience (CX) observations required using the form that was designed for the program.Champions Customer Experience initiatives and actions for assigned teams to ensure continuous improvement.Deliver te...

DescriptionJob Track Description:Performs business support or technical work using data organizing and coordination skills.Performs tasks based on established procedures.In some areas requires vocational training certifications licensures or equivalent experience.General ProfileProficient in a range...

DescriptionJob Track Description: Performs business support or technical work using data organizing and coordination skills.Performs tasks based on established procedures.In some areas requires vocational training certifications licensures or equivalent experience.General Profile Expands skills with...

DescriptionJob Track Description:Assists others in achieving goals.Manages performance appraisals and pay reviews.Manages training for 3 or more employees.Manages hiring and termination actions.Requires broad technical expertise and industry knowledge.Is accountable for functional operational and/or...

DescriptionJob Track Description: Performs business support or technical work using data organizing and coordination skills.Performs tasks based on established procedures.In some areas requires vocational training certifications licensures or equivalent experience.General Profile Expands skills with...

Work ScheduleStandard (Mon-Fri)Environmental ConditionsOfficeJob DescriptionPosition Summary:Based at the new Shared Service Center inManila the Customer Service teamareresponsible for supporting our clients throughout the lifecycle includingcustomermaster dataquotationsorderentry order management.C...

The Company Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years...

Work ScheduleStandard (Mon-Fri)Environmental ConditionsOfficeJob DescriptionPOSITION OVERVIEW:As a Customer Service Manager you will be responsible for the customer service team in Global Business Services. You will be responsible for driving customer experience and delivering operational efficiency...

Job Description:The Senior Manager Customer Protection Manila serves as a senior operational leader responsible for performance excellence decision quality and leadership development within Remitlys flagship CPT site. This role oversees Senior Team Managers (STMs) and their teams ensuring the succe...

DescriptionJob Track Description:Performs business support or technical work using data organizing and coordination skills.Performs tasks based on established procedures.In some areas requires vocational training certifications licensures or equivalent experience.General ProfileExpands skills within...

DescriptionJob Track Description:Assists others in achieving goals.Manages performance appraisals and pay reviews.Manages training for 3 or more employees.Manages hiring and termination actions.Requires broad technical expertise and industry knowledge.Is accountable for functional operational and/or...

This role:A senior leadership position responsible for implementing strategic initiatives and driving operational excellence across multiple fund accounting and client services teams. This role leads service delivery enhancements manages resource allocation and develops talent while overseeing compl...

This role:A senior leadership position responsible for implementing strategic initiatives and driving operational excellence across multiple fund accounting and client services teams. This role leads service delivery enhancements manages resource allocation and develops talent while overseeing compl...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors inc...

DescriptionJob Track Description: Performs business support or technical work using data organizing and coordination skills.Performs tasks based on established procedures.In some areas requires vocational training certifications licensures or equivalent experience.General Profile Expands skills with...

Roles and Responsibilities:A. CE Team Delivery 1. Improve team performance on Customer Experience metrics (CSAT Issue Resolution ASAT) through CE observations and team engagement.2. Maintain program expertise by completing required amount of phone time / contact handling hours.3. Build consistency a...

Job Description:At Remitly we believe everyone deserves the freedom to access move and manage their money wherever life takes them. Since 2011 weve tirelessly delivered on our promise to customers sending money globally providing secure simple and reliable ways to manage their money ensuring true pe...

At ClickUp were not just building software. Were architecting the future of work! In a world overwhelmed by work sprawl we saw a better way. Thats why we created the first truly converged AI workspace unifying tasks docs chat calendar and enterprise search all supercharged by context-driven AI empow...