Team Leader (SNHU)
Job Location:
Job Location:
Pasay - Philippines
Monthly Salary:
Not Disclosed
Monthly Salary:
Posted on:
Yesterday
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Job Description
- Create a cohesive team environment through consistent management
- Coach and counsel of direct reports including providing feedback including positive recognition conduct performance evaluations training mentoring and handling discipline issues
- Write employee performance evaluations deliver annual merit reviews update employee journals daily and performing other administrative tasks as assigned
- Perform root cause analysis and identify opportunities to improve efficiencies
- Ensure direct reports meet their goals and follow departmental processes
- Responsible for day to day operations of Service Desk
- Work with the Project and Senior Management Team for long term strategies and achieving Service Level Agreements (SLAs) set forth by client
- Bachelor degree or equivalent required
- 2 years of management experience including coaching training mentoring interviewing hiring and terminations
- Good interpersonal skills
- Excellent attention to detail and organization skills
- Effective time management and organizational skills
- Excellent verbal and written communication skills
- Be a big-thinker able to think strategically and ready to be and feel a part of the big picture
- Be flexible & adaptable in your understanding of client needs and goals to achieve successful outcomes
About Company
Created in 1987, Stefanini is a $1B global IT provider of business solutions with locations in 40 countries across the Americas, Europe, Australia and Asia. With more than 25,000 employees, Stefanini provides onshore, offshore and nearshore IT services, including application developme ... View more
