Systems Analyst II GFS
Job Location:
Muntinlupa - Philippines
Monthly Salary:
Posted on:
Vacancies:
Job Summary
Candidate will be part of the IT GFS Service Operations Excellence Team in the IT Hub Manila. The team delivers system operations services incident and problem management and fulfillment of service requests among others. The candidate will be responsible for supporting several systems/applications and performing the standard operational tasks to keep the system in compliance with clients standards
* Compliance and documentation
* Coordinating and scheduling backup/recovery
* Performing disaster recovery and testing
* Service level agreement monitoring
* Access and Identity monitoring
* Coordinating (but not performing) server and database patches
* Audit trail monitoring
* Small enhancements/configuration changes to software
* Coordinating software management
* Interfacing/coordinate with multiple areas of the business and IT (functional areas and infrastructure)
* Collecting and processing demands from business users
* Performing incident change and problem management
* Working with IT infrastructure to remediate replace migrate or decommission legacy systems or infrastructure items
* Decommissioning (retiring) systems
* Coordinating archiving system
- Diploma/Degree in Information Technology Computer Science or comparable professional experience
- Proficiency in using MS Office tools
- Good communication teamwork and collaboration skills
- Well-organized and good attention to details
- Fluent in English
- ITIL v 3 or higher (a plus)
- Shift flexibility and schedule adherence are required for the position.
Required Experience:
IC
About Company
Created in 1987, Stefanini is a $1B global IT provider of business solutions with locations in 40 countries across the Americas, Europe, Australia and Asia. With more than 25,000 employees, Stefanini provides onshore, offshore and nearshore IT services, including application developme ... View more
