Subject Matter Expert Data Management VAD
Taguig - Philippines
Job Summary
JOB DESCRIPTION:
Key Areas of Accountability:
1. Understands communicate and implements best practices that are related to all Data
Management processes including but not limited to process updates error trends
discussion error correction and etcetera.
2. Well-knowledgeable in all Data Management Tasks.
3. Responsible in providing aid on how to resolve a particular process-related challenges
4. Coordinates and pro-actively work with Supervisor for Action Planning on how to further
improve over-all Teams Quality.
5. Regularly delivers coaching and feedback to employees who are struggling in Quality
metric.
6. Has the ability to read and analyze different medical documents (ex. Prescription
Patient Information Form).
7. Ability to adapt to and work with the different tools and systems used to carry out duties
and responsibilities
8. Observes legal and ethical guidelines for safeguarding patient and company
confidentiality (HIPPA).
9. Completes assigned work in a timely and efficient manner.
10. Adapts to and demonstrates the ability to deal with frequent changes in the work
environment.
11. Meets individual departmental and company goals.
12. Other Subject Matter Expert duties as assigned.
Competencies required:
Fostering Teamwork
Commitment to Job Deliverables
Decision making
Attention to Details
Attention to Communication
Customer Orientation
Analytical Thinking
Leadership
Trustworthiness and Ethics
Problem Solving
Technical Expertise
Managing Change
Managing Performance
Adaptability
Initiative
Interpersonal Skills
Thoroughness
Self Confidence
Stress Management
Personal Credibility
Flexibility
Minimum Qualification:
Minimum of 1-2 years of experience in healthcare accounts (preferably with strong
background for Data Management)
Has a strong People and Engagement skills
Knowledge in Medical Terminology
Very good interpersonal and communication skills
Above-average problem solving decision-making and analytical skills
Ability to work independently and stay on task
Expert in Data Management processes
Ability to work under stressful conditions
College Diploma
The base pay for this position is
N/AIn specific locations the pay range may vary from the range posted.
JOB FAMILY:
Customer Service
DIVISION:
HF Heart Failure
LOCATION:
Philippines > Taguig City : Five/Neo Building
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
Not specified
MEDICAL SURVEILLANCE:
Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)
About Company
WHO WE ARE CREATING LIFE-CHANGING TECHNOLOGY From removing the regular pain of fingersticks as people manage their diabetes to connecting patients to doctors with real-time information monitoring their hearts, from easing chronic pain and movement disorders to testing half the world’s ... View more