Solar Operations Team Leader

This is a remote position.

If youre a seasoned team leader who thrives in fast-paced process-driven environments and you know how to lead organize and unblock a team without constant supervision keep reading.

Why This Is a High-Impact Role

Youll be working directly with a growing Australia-based solar company that:

This is your chance to step into a leadership role where your decisions directly impact operations team performance and client satisfaction.

What Youll Be Owning

This is a core operations leadership role focused on team management workflow optimization and execution.

Youll take the lead on:

Team Leadership & Support

• Manage 56 offshore admin staff
  
• Run regular 1:1s and provide ongoing coaching and direction
  
• Act as the go-to person for questions escalations and decision-making
  

Workflow & Pipeline Management

• Oversee a high-volume job pipeline (hundreds of active jobs)
  
• Ensure tasks move efficiently across stages without delays
  
• Identify and resolve bottlenecks before they impact operations
  

Systems & Process Execution

• Work systems like HubSpot and Simpro (or similar service-based platforms)
  
• Create manage and update jobs within systems not just monitor them
  
• Ensure the team follows correct workflows and processes
  

Performance & KPI Tracking

• Monitor team productivity and output
  
• Use tools (e.g. Time Doctor or similar) to track performance
  
• Provide regular reporting and insights to leadership
  

Escalations & Problem Solving

• Handle complex or escalated issues when the team cannot resolve them
  
• Provide clear direction when team members are stuck or unsure of next steps
  

Requirements

This Role Is a Great Fit If You:

Are a Proven Team Leader

• At least 2 years of experience managing teams (minimum 3 direct reports)
  
• Experience leading offshore or remote teams is highly preferred
  

Have Relevant Industry or System Experience

• Background in solar electrical or service-based industries is highly preferred
  
• Strong hands-on experience with HubSpot and Simpro (or similar platforms like Tradify ServiceM8 etc.)
  
• You know how to use systems not just oversee them
  

Are a Hands-On Operator

• You dont just delegate you step in solve problems and guide execution
  
• Comfortable managing both people and processes simultaneously
  

Are Highly Organized & Process-Driven

• You can manage large volumes of work without losing track
  
• You proactively identify inefficiencies and fix them
  

Are Decisive and Supportive

• The team will rely on you for clarity you can confidently guide them
  
• You balance leadership with approachability
  

Communicate with Confidence

• Clear professional communication (written and verbal)
  
• Able to work directly with Australian stakeholders
  
• 
  

What Success Looks Like

After 3060 Days:

• The team has clearer direction and fewer daily questions for senior leadership
  
• Workflows are more structured and tasks are moving consistently
  

After 6090 Days:

• Bottlenecks in the pipeline are significantly reduced
  
• The team is more confident productive and aligned
  

Ongoing:

• Leadership can rely on you to manage operations independently
  
• The offshore team runs smoothly with minimal escalations
  

Benefits

• Long-term stable remote role
  
• Direct exposure to international stakeholders
  
• Career growth into senior operations leadership
  
• Work with an established and expanding offshore team
  

Final Word

This is that role.

Lets build something structured scalable and long-term together.