Systems Operations System Lead

Stefanini Group

Job Location:

Muntinlupa - Philippines

Monthly Salary: Not Disclosed

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Description

The Systems Operations System Lead will be responsible for the Operational Excellence of a group of systems/applications performing the standard operational tasks to keep the system compliant with clients standards

Tasks & responsibilities

Manage system throughout its whole lifecycle and complete its Compliance documentation
Coordinating and scheduling backup/recovery & Performing Disaster Recovery Testing
Service Level Agreement Audit trail Access & identity monitoring
Coordinating (but not performing) server database patches and resolving vulnerabilities
Coordinating software management:
Patching / Packaging / Testing / License management / Small enhancements/configuration changes
- Interfacing/Coordinate with multiple areas of the business and IT (Functional Areas & Infrastructure):
Interfaces to IT SME IT Capability leads and to other internal stakeholders (e.g. HR Finance) as well as external stakeholders (vendors academia healthcare companies etc.). Interfaces to/SPOC for the broader IT organization acting in a coordination role.
- Performing Incident Problem and Change Management
- Working with IT Infrastructure to remediate replace migrate or decommission systems (Including legacy systems and coordinating System Archiving) or infrastructure items

Must be bachelors degree in IT or similar
3 years working as a System Lead or similar
Good general understanding of assigned application and system support service tasks
Proven work experience in an IT technical support or similar role
Must have demonstrated understanding and experience with Infrastructure topics such as databases servers cloud systems networking etc.
Must have at least 3 years working with cross functional teams (Internal/External) in Multi-National Company
Must have at least 2 of the following technology/platform experience:
- JIRA Confluence ServiceNow API
A demonstrated understanding of Operational Excellence ITIL v3.0 or higher Fundamentals Certification
Must have Excellent English speaking reading & writing skills

#LI-LD1 #LI-ONSITE

Job DescriptionThe Systems Operations System Lead will be responsible for the Operational Excellence of a group of systems/applications performing the standard operational tasks to keep the system compliant with clients standardsTasks & responsibilitiesManage system throughout its whole lifecycle an...

Job Description

Tasks & responsibilities

Manage system throughout its whole lifecycle and complete its Compliance documentation
Coordinating and scheduling backup/recovery & Performing Disaster Recovery Testing
Service Level Agreement Audit trail Access & identity monitoring
Coordinating (but not performing) server database patches and resolving vulnerabilities
Coordinating software management:
Patching / Packaging / Testing / License management / Small enhancements/configuration changes
- Interfacing/Coordinate with multiple areas of the business and IT (Functional Areas & Infrastructure):
Interfaces to IT SME IT Capability leads and to other internal stakeholders (e.g. HR Finance) as well as external stakeholders (vendors academia healthcare companies etc.). Interfaces to/SPOC for the broader IT organization acting in a coordination role.
- Performing Incident Problem and Change Management
- Working with IT Infrastructure to remediate replace migrate or decommission systems (Including legacy systems and coordinating System Archiving) or infrastructure items

Must be bachelors degree in IT or similar
3 years working as a System Lead or similar
Good general understanding of assigned application and system support service tasks
Proven work experience in an IT technical support or similar role
Must have demonstrated understanding and experience with Infrastructure topics such as databases servers cloud systems networking etc.
Must have at least 3 years working with cross functional teams (Internal/External) in Multi-National Company
Must have at least 2 of the following technology/platform experience:
- JIRA Confluence ServiceNow API
A demonstrated understanding of Operational Excellence ITIL v3.0 or higher Fundamentals Certification
Must have Excellent English speaking reading & writing skills

#LI-LD1 #LI-ONSITE