Senior ServiceNow Developer
Job Location:
Monthly Salary:
Experience Required:
Posted on:
21 days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
This is a remote position.
SUMMARY
The Senior Systems Engineer (SNOW) is a multidisciplinary role that develops implements and supports multi-platform integration solutions in support of the organizations Business Systems and Enterprise strategic initiatives. The Senior Systems Engineer (SNOW) is an adept and creative technologist who will establish and support integration pipelines within the organizations Business Systems ecosystem while being responsible for fully utilizing these integrations to improve platforms beyond standard functionality.
This role will function primarily within the ServiceNow platform and utilize heavy JavaScript. This is in addition to working on additional connected client platforms and internally integrated software.
JOB RESPONSIBILITIES
- Perform other duties as assigned related to integration technologies used within the organization.
- Design develop and maintain integration flows using an array of different platforms APIs databases protocols and data formats.
- Develop integrations that are designed and implemented as reusable building blocks.
- Build scalable solutions to solve current and future integration challenges.
- Collaborate with other engineers to review code and build integrations that maintain a consistent level of technical standards as set by the team.
- Create and maintain technical designs sequence diagrams and other systems integration and operations-related documents.
- Document technical details clearly for various stakeholders with different technical backgrounds.
- Support the daily stability of the companys integration ecosystem.
- Maintain a 50/50 split between General Integration Development and ServiceNow Backend Development.
- Collaborate heavily with team members during Eastern US business hours.
- Be available for occasional extended hours when tight deadlines need to be met.
- Complete other duties as assigned.
QUALIFICATIONS
- ServiceNow Development/Administration (ITSM) experience.
- Experience with ServiceNows ITBM platform.
- Expertise in JavaScript (ES5).
- 7 years of software engineering experience.
- Understanding of distributed systems asynchronicity and message-based architecture.
- Expertise with data stores such as PostgreSQL Redis Cassandra and HBase and data warehouses such as Redshift BigQuery and Snowflake.
- Experience with Business Data Analytics and Visualization platforms.
- Experience with Customer Success applications.
Either:
- Within the last year:
- At least 1000 hours of hands-on development experience with integration technologies and building integrations across various platforms.
- Programming:
- At least 500 hours dedicated to ServiceNow (Glide-related) scripting.
- OR at least 1000 hours dedicated to JavaScript programming.
- OR at least 1500 hours dedicated to any other object-oriented language.
- OR a combination of the above three competencies.
- At least 500 hours dedicated to ETL Engineering/Development.
- At least 300 hours of ITSM/Ticketing-System Integration/Development/Administration.
- At least 100 hours of writing automation scripts (PowerShell Groovy Bash Python or PHP).
- Within the last 5 years:
- At least 3000 hours of hands-on development experience with integration technologies and building integrations across various platforms.
- Programming:
- At least 1500 hours dedicated to ServiceNow (Glide-related) scripting.
- OR at least 3000 hours dedicated to JavaScript programming.
- OR at least 5000 hours dedicated to any other object-oriented language.
- OR a combination of the above three competencies.
- At least 1500 hours dedicated to ETL Engineering/Development.
- At least 1000 hours of ITSM/Ticketing-System Integration/Development/Administration.
- At least 250 hours of writing automation scripts (PowerShell Groovy Bash Python or PHP).
- Expert understanding of integration technologies such as REST SOAP ETL XML and JSON.
- Expert understanding of data manipulation and distribution.
- Strong understanding of RDBMS database architecture and performance specifically MySQL.
- Strong understanding of NoSQL database architecture and performance specifically MongoDB.
- Experience resolving performance issues including database bottlenecks and concurrency.
- Expert-level understanding of architectural design API definition JVM stack and memory management caching threading and related concepts.
- Experience troubleshooting difficult production issues such as memory leaks network problems and intermittent failures across the stack.
- Excellent clear and fluent English verbal communication skills for deep and engaged technical discussions.
- Excellent clear and fluent English written communication skills for comprehensive written communication with other engineers.
- Excellent clear and fluent English verbal and written communication skills for interfacing with clients.
- Ability to interact with all levels of internal and external business partners.
- Excellent version control QA skills and attention to detail.
- Availability for 8 hours between 8:00 AM and 7:00 PM Eastern US Time.
- Availability to work occasional extended hours throughout the week.
- Availability for seasonal Developer Crunch work hours.
- Availability for ad hoc multi-hour technical sessions that require screen sharing and engaged discussions.
- Adaptable to change and able to work independently and as part of a team.
JOB REQUIREMENTS
- Should be willing to accept a long-term work-from-home arrangement.
- Should be amenable to a permanent night shift schedule.
Required Skills:
ServiceNow backend development JavaScript expertise API/integration engineering ETL/data pipeline experience Enterprise systems architecture
