Our growing countertop company is seeking anCustomer Service and Sales Support Specialistto join our team! You will be responsible for helping customers by providing estimates for custom countertops educating customers on products and services answering phones completing paperwork and scheduling template appointments.
Responsibilities:
Handle customer inquiries
Provide estimates to customers
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Order materials and maintaining inventory count
Clean organize and maintain showroom displays
Track order and prepare samples
Data entry as needed
General administrative tasks
Process customer payments
Additional responsibilities as needed
Requirements
Previous experience in customer service sales or other related fields
Willing to trained in Estimation
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Strong organizational skills
Excellent written and verbal communication skills
Benefits
Full government-mandated benefits: SSS PhilHealth and Pag-IBIG
Additional Pay:Night differential pay and holiday pay
13th-month pay bonus
Free HMO coverage with 1 free dependent upon regularization
Paid leave entitlements upon regularization
Accident insurance for added peace of mind
Quarterly Perfect Attendance Incentives
Company-Sponsored Events Team building employee engagement programs and more
Required Skills:
Previous experience in customer service sales or other related fields Willing to trained in Estimation Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Strong organizational skills Excellent written and verbal communication skills
Our growing countertop company is seeking an Customer Service and Sales Support Specialist to join our team! You will be responsible for helping customers by providing estimates for custom countertops educating customers on products and services answering phones completing paperwork and scheduling t...
Our growing countertop company is seeking anCustomer Service and Sales Support Specialistto join our team! You will be responsible for helping customers by providing estimates for custom countertops educating customers on products and services answering phones completing paperwork and scheduling template appointments.
Responsibilities:
Handle customer inquiries
Provide estimates to customers
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Order materials and maintaining inventory count
Clean organize and maintain showroom displays
Track order and prepare samples
Data entry as needed
General administrative tasks
Process customer payments
Additional responsibilities as needed
Requirements
Previous experience in customer service sales or other related fields
Willing to trained in Estimation
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Strong organizational skills
Excellent written and verbal communication skills
Benefits
Full government-mandated benefits: SSS PhilHealth and Pag-IBIG
Additional Pay:Night differential pay and holiday pay
13th-month pay bonus
Free HMO coverage with 1 free dependent upon regularization
Paid leave entitlements upon regularization
Accident insurance for added peace of mind
Quarterly Perfect Attendance Incentives
Company-Sponsored Events Team building employee engagement programs and more
Required Skills:
Previous experience in customer service sales or other related fields Willing to trained in Estimation Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Strong organizational skills Excellent written and verbal communication skills
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