Customer Care Management Jobs in Philippines

DescriptionJoin a team where your expertise in data and analytics helps protect customer privacy and drive meaningful change. As part of a dynamic group youll collaborate with global partners to address emerging privacy challenges and shape the future of data protection. Your work will directly impa...

Position Summary:Perform complex transactions regarding claims and returns requests and process corresponding credits and/or denials. Work closely with other departments to resolve disputed claims or debits. Monitor system for outstanding deductions and process resolution.Required Education / Experi...

Position Summary:Provides leadership and direction through effective communication to all customer service personnel including co-supervisors and management within the supported team/s and department. Supports specific escalated customer service activities providing sales growth opportunities for li...

Smartkarma is seeking for a senior independent analyst to build and scale comprehensive ASEAN equities coverage with a particular focus on Indonesia and the broader ASEAN region.Experience delivering high-impact data-driven research and bespoke client services.Research coverage will entail:Equity bo...

DescriptionAre you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging environmentAs a Supervisory Management Support Analyst you will play a key role in driving operational excellence quality assurance and risk-controlled measures within Global Sup...

Work ScheduleSecond Shift (Afternoons)Environmental ConditionsOfficeJob DescriptionThe Sr. Analyst GBS Global Process Customer Care is responsible for driving strong process governance audit readiness and continuous improvement across supported business groups. This role partners closely with GBS O...

Work ScheduleSecond Shift (Afternoons)Environmental ConditionsOfficeJob DescriptionThe Sr. Analyst GBS Global Process Customer Care is responsible for driving strong process governance audit readiness and continuous improvement across supported business groups. This role partners closely with GBS O...

Implements fleet tracking production recording and delay management systemsIntegrates dispatch data into mine planning and reporting systemsCoaches operators and supervisors on system utilisation and accuracyCoordinates shift activities ensuring equipment and personnel allocation aligns with product...

Job Expectations: Position Type: Experienced - LeadEmployment Type: Full-Time; Permanent (Direct Hire)Work Setup & Location: Onsite - McKinley Cyberpark Taguig CityWork Schedule: Mondays - Fridays; Night/ShiftingNumber of Headcounts: 15 FTEs AvailableIndustry: IT Consulting & Services (IT-BPO) About...

About the Role We are seeking a Licensed Medical Nurse/Caregiver Virtual Assistant to support a U.S.-based clinical care management team. This role is ideal for a healthcare professional who is experienced in patient coordination documentation and compliance and who can confidently support clinical...

DescriptionJoin our fast-paced Markets Asset Servicing team as a Vice President and play a pivotal role in driving operational excellence client service and innovation across EMEA WHEM and Asia markets. Unlock opportunities for career growth and gain valuable exposure to a diverse suite of J.P. Morg...

Title: Customer Care & Sales Specialist Team: Customer Care Location and Schedule: Remote schedule to be determined Employment Type: Full-time Reports To: Co-Founder Why this role exists: This role ensures subscribers receive timely high-quality support while identifying opportunities to enhance th...

DescriptionElevate your career with JPMorgan Chase a top financial firm valuing innovation creativity and excellence.As an HR Business Advisor within the firm wide HR Business Advisor organization - Center of Excellence/Shared Service construct you will work with managers at varying levels of the or...

What Technical Call Center contributes to Cardinal HealthCustomer Service Technical is responsible for establishing maintaining and enhancing customer business through effective implementation and/or support of Cardinal Healths products and services. Technical Call Center is responsible for resolvin...

Role DetailsContract Duration:Full-timeTraining Schedule:Monday-Friday 9:00 pm - 6:00 am Manila Time Weekends offWork Schedule:Monday-Friday 9:00 pm - 6:00 am Manila Time Weekends offWork Type and Location:Hybrid - Metro ManilaExpected Start Date:December 18 2025About UsCrescendorepresents peak CX p...

Based at IKEA Customer Care Centre in IKEA Philippines Pasay City the Agent is responsible to build and retain a long-lasting relationship with new and existing customers in a multi-channel retail environment by valuing and fulfilling customer needs and expectations understanding customer motivation...

DescriptionJoin our Payments Utility team and play a pivotal role in driving operational excellence and innovation in manual payment processing. Be at the forefront of process improvement risk mitigation and client service in a dynamic global environment. Unlock your leadership potential and make a...

DescriptionJoin our Payments Utility team and play a pivotal role in driving operational excellence and innovation in manual payment processing. Be at the forefront of process improvement risk mitigation and client service in a dynamic global environment. Unlock your leadership potential and make a...

Are you a dynamic leader with a strategic mindset able to manage a diverse team and passionate about customer service Do you take ownership embrace challenges and love problem-solving Karooooo is one of the largest vehicle telematics companies globally with almostactive users and collecting 50 bill...

Do you take ownership embrace challenges and love problem-solving If you are a customer service superstar able to remain calm when customers are frustrated and have experience working with computers wed like to meet you!Karooooo is one of the largest vehicle telematics companies globally with almos...