DescriptionJoin our fast-paced Markets Asset Servicing team as a Vice President and play a pivotal role in driving operational excellence client service and innovation across EMEA WHEM and Asia markets. Unlock opportunities for career growth and gain valuable exposure to a diverse suite of J.P. Morgan products while collaborating with global stakeholders and leading strategic initiatives.
As a Vice President in the Markets Asset Servicing team you will oversee income event processing across multiple regions ensuring operational excellence strong controls and superior client service. You will collaborate with internal and external stakeholders drive strategic business objectives and lead process improvement initiatives. This role offers broad exposure to global operations and the opportunity to make a significant impact on the firms business outcomes.
Job responsibilities
- Oversee end-to-end workflow for income processing across Fixed Income Equities and Prime Brokerage ensuring operational excellence and robust controls.
- Develop and execute strategic business plans for the APAC Income team including system implementations and relocation initiatives.
- Maintain enhance and review operating controls and Standard Operating Procedures to support a dynamic global operating model and align with new policies and risk management practices.
- Manage daily controls and processing including client inquiry resolution cash and stock reconciliation event management and performance metrics.
- Serve as the primary escalation point for internal and external stakeholders including operations trading finance clients and third-party vendors.
- Provide clear direction and leadership ensuring staff are informed of strategic regulatory and organizational changes.
- Drive a client-focused results-oriented approach by hosting review meetings and driving service improvements.
- Publish and review daily/weekly performance metrics tracking deviations from expected standards.
- Adapt to changing environments by efficiently learning documenting and implementing new processes.
- Lead and participate in projects driven by industry mandates process improvement and client requirements championing continuous improvement and partnering with stakeholders to enhance service performance and operating controls.
- Coach mentor and lead staff ensuring compliance with SOPs and controls promoting consistency of processes/functions in collaboration with the Global Asset Servicing team and utilizing LEAN and other methodologies to optimize functions and reduce costs.
Required qualifications capabilities and skills
- Bachelors degree in Finance Business Accounting or related field.
- 8 years of relevant experience in banking or financial services.
- 3 years of people management experience with a proven ability to lead coach and mentor teams.
- Demonstrated success in managing complex operational workflows and executing strategic change initiatives in a fast-paced environment.
- Strong track record of risk management and risk reduction in a control-focused environment.
- Analytical mindset and strong problem-solving skills with excellent judgment decision-making and a solutions-oriented approach.
- Exceptional verbal and written communication skills with the ability to interact effectively with clients management and cross-functional teams.
- Deep client focus and commitment to delivering results with a history of driving service improvements.
- Experience in process improvement project management and strategic planning with the ability to learn document and implement new processes efficiently.
- Ability to partner with multiple internal teams external clients and third-party service providers and to influence across business lines cultures and global functions.
- Flexible work style strong multitasking and time management skills high integrity and attention to detail operating with openness and honesty.
Preferred qualifications capabilities and skills
- Advanced degree or relevant professional certifications (e.g. CFA CPA FRM Six Sigma LEAN Business Analytics Project Management).
- Experience in asset servicing operations particularly in APAC markets and with system implementation and relocation strategies.
- Strong technical and analytical skills including proficiency in Microsoft Office applications.
- Proficiency with data transformation (e.g. Alteryx) data visualization (e.g. Tableau) and data mining tools (e.g. SQL SAS Python) as well as experience with automation tools (e.g. Python Alteryx Tableau).
- Understanding of technological development methodologies (e.g. Agile Waterfall) and design techniques.
- In-depth knowledge of global markets legislative frameworks industry trends and a proven ability to optimize operations improve processes and reduce costs.
- FINRA Series 99 license is a plus but not required; enthusiastic highly motivated and effective in high-pressure environments.
Required Experience:
Exec
DescriptionJoin our fast-paced Markets Asset Servicing team as a Vice President and play a pivotal role in driving operational excellence client service and innovation across EMEA WHEM and Asia markets. Unlock opportunities for career growth and gain valuable exposure to a diverse suite of J.P. Morg...
DescriptionJoin our fast-paced Markets Asset Servicing team as a Vice President and play a pivotal role in driving operational excellence client service and innovation across EMEA WHEM and Asia markets. Unlock opportunities for career growth and gain valuable exposure to a diverse suite of J.P. Morgan products while collaborating with global stakeholders and leading strategic initiatives.
As a Vice President in the Markets Asset Servicing team you will oversee income event processing across multiple regions ensuring operational excellence strong controls and superior client service. You will collaborate with internal and external stakeholders drive strategic business objectives and lead process improvement initiatives. This role offers broad exposure to global operations and the opportunity to make a significant impact on the firms business outcomes.
Job responsibilities
- Oversee end-to-end workflow for income processing across Fixed Income Equities and Prime Brokerage ensuring operational excellence and robust controls.
- Develop and execute strategic business plans for the APAC Income team including system implementations and relocation initiatives.
- Maintain enhance and review operating controls and Standard Operating Procedures to support a dynamic global operating model and align with new policies and risk management practices.
- Manage daily controls and processing including client inquiry resolution cash and stock reconciliation event management and performance metrics.
- Serve as the primary escalation point for internal and external stakeholders including operations trading finance clients and third-party vendors.
- Provide clear direction and leadership ensuring staff are informed of strategic regulatory and organizational changes.
- Drive a client-focused results-oriented approach by hosting review meetings and driving service improvements.
- Publish and review daily/weekly performance metrics tracking deviations from expected standards.
- Adapt to changing environments by efficiently learning documenting and implementing new processes.
- Lead and participate in projects driven by industry mandates process improvement and client requirements championing continuous improvement and partnering with stakeholders to enhance service performance and operating controls.
- Coach mentor and lead staff ensuring compliance with SOPs and controls promoting consistency of processes/functions in collaboration with the Global Asset Servicing team and utilizing LEAN and other methodologies to optimize functions and reduce costs.
Required qualifications capabilities and skills
- Bachelors degree in Finance Business Accounting or related field.
- 8 years of relevant experience in banking or financial services.
- 3 years of people management experience with a proven ability to lead coach and mentor teams.
- Demonstrated success in managing complex operational workflows and executing strategic change initiatives in a fast-paced environment.
- Strong track record of risk management and risk reduction in a control-focused environment.
- Analytical mindset and strong problem-solving skills with excellent judgment decision-making and a solutions-oriented approach.
- Exceptional verbal and written communication skills with the ability to interact effectively with clients management and cross-functional teams.
- Deep client focus and commitment to delivering results with a history of driving service improvements.
- Experience in process improvement project management and strategic planning with the ability to learn document and implement new processes efficiently.
- Ability to partner with multiple internal teams external clients and third-party service providers and to influence across business lines cultures and global functions.
- Flexible work style strong multitasking and time management skills high integrity and attention to detail operating with openness and honesty.
Preferred qualifications capabilities and skills
- Advanced degree or relevant professional certifications (e.g. CFA CPA FRM Six Sigma LEAN Business Analytics Project Management).
- Experience in asset servicing operations particularly in APAC markets and with system implementation and relocation strategies.
- Strong technical and analytical skills including proficiency in Microsoft Office applications.
- Proficiency with data transformation (e.g. Alteryx) data visualization (e.g. Tableau) and data mining tools (e.g. SQL SAS Python) as well as experience with automation tools (e.g. Python Alteryx Tableau).
- Understanding of technological development methodologies (e.g. Agile Waterfall) and design techniques.
- In-depth knowledge of global markets legislative frameworks industry trends and a proven ability to optimize operations improve processes and reduce costs.
- FINRA Series 99 license is a plus but not required; enthusiastic highly motivated and effective in high-pressure environments.
Required Experience:
Exec
View more
View less