Contact Center Team Leader Jobs in Philippines

Symbos is looking for an experienced Team Leader to lead a highperforming support team delivering consistent highquality service to a large Australian organisation. This role is ideal for a handson people leader who thrives in operational environments enjoys coaching teams and takes ownership of ser...

The Team Leader in Customer Service is responsible for leading motivating and supporting a team of customer service representatives to ensure high-quality service delivery. This role involves managing day-to-day operations overseeing the performance of the team and ensuring that customer issues are...

Join a Team Thats Passionate About Making Lives Better!At Bill Gosling Outsourcing we believe that success starts with an amazing team. We are a global leader in outsourcing solutions we focus on making lives better one connection at a time. We provide tailored solutions to businesses around the glo...

This is a remote position. Responsibilities: Team Leadership Mentor motivate and guide SDRs to foster a high-performance collaborative culture. Conduct weekly stand-ups performance reviews and 1:1 coaching sessions. Provide onboarding for new SDRs to ensure alignment on Eskers tool...

OverviewRole: Deputy Team LeaderLocation: Manila PhilippinesRole ID: 2026-3271Our vision is to create a safe and sustainable world.Ricardo member of WSP is a global strategic environmental and engineering consulting company. With over 100 years of engineering excellence and employing close to 3000 e...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors inc...

Motivates a team of Customer Service Associates through performance coaching career planning and setting educational objectives.Participates in quality calibration and validation sessions.Resolves employee issues and act as the employee advocate when dealing with HR or departmental processes.Improve...

Leads and supervises the IRD team in all aspects of the department and ensures service standards are followed.Handles guests concerns and offers professional friendly and engaging service.Implements outlet policies procedures and service standards and follows all safety and sanitation policies when...

About the job: Phlebotomy Team Leader (Laguna) Onsite Work Setup: Mon to Tues - Makati Head Office; Wed to Friday - Clinic Onsite Work schedule: 8am - 5pm The Phlebotomy Team Leader is responsible for the administrative supervision and operational oversight of all phlebotomy staff. This role ensur...

DescriptionPOSITION SUMMARYAssist staff with expediting problem payments (e.g. problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations assigning room and issuing and activating room key. Process a...

Position Title: Associate ManagerWork Set-up: Work On-SiteSalary: Php40000 Php45000Schedule: 10:00 PM 6:30 AMOur client is a successful company that specializes in delivering fresh high-quality seafood to restaurants wholesalers and individual customers. We pride ourselves on sustainability effici...

FIXED TERM EMPLOYMENTJob Description:Provide detailed and comprehensive support/expertise to a specific area of the business by taking on responsibility for tasks of an organizational process or operational nature.Interact with INGs clients through chat (live or otherwise) voice or video calls email...

Were Hiring: Team Leader Outbound Sales (BPO) On-site Pasig CBD Night Shift 2 OpeningsWere looking for experienced Outbound Sales Team Leaders to drive performance coach high-impact sales teams and deliver consistent revenue results in a fast-paced BPO environment.What Youll DoLead and manage an...

We are seeking a dynamic and experienced (Senior) Sales Team Leader to join our this role you will lead motivate and manage a team of telesales agents driving revenue growth and ensuring the achievement of sales targets.Key ResponsibilitiesLead the Team: Manage and support telesales agents to reach...

Team Leader OperationsLocation: Remote (Philippines preferred)Compensation: $1500 $1700 USD/month (The final offer is at the clients discretion and depends on the candidates interview result skills and experience.)Industry: Digital / Remote OperationsSchedule: Full-time 40 hours/week aligned with...

Work ScheduleSecond Shift (Afternoons)Environmental ConditionsOfficeJob DescriptionAs part of the Thermo Fisher Scientific team youll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers...

Job Overview: The Team Leader in Customer Service is responsible for leading motivating and supporting a team of customer service representatives to ensure high-quality service delivery. This role involves managing day-to-day operations overseeing the performance of the team and ensuring that custom...

Summary of Responsibilities:To respond to medical information queries/product quality complaints/general queries that may be received over the telephone call email fax etc.Receive information record and report Adverse Drug Reaction in timelines (according to the regulations and to internal WI/SOPs)...

Primary DetailsTime Type: Full timeWorker Type: EmployeeProvide leadership direction and coordination of operational activities within the team including driving change and optimize service deliveryPrimary Responsibilities Provide recommendations on business improvement plans/strategiesMay lead...

The Contact Center Lead plays a pivotal role in Manulifes Unassigned Customer Management (UCM) program by leading and guiding the outbound CSR team to deliver exceptional service to customers without an assigned Financial Advisor. This role ensures operational excellence compliance and customer sati...