Network Engineer

About Mobiz

Mobiz is a global technology services leader Microsoft-aligned managed services and cloud solutions provider empowering mid-market and enterprise organizations across North America and the Middle East. We deliver end-to-end IT operations Modern Work and Security Data and AI cybersecurity infrastructure and digital transformation servicesdriving resilience innovation and measurable business impact at scale.

With a Solutions Partner designation and active pursuit of Azure Expert MSP status Mobiz combines the agility of a boutique consultancy with the delivery rigor of a tier-1 NOC and SOC teams operate as the always-on backbone of client environments monitoring thousands of endpoints network nodes and cloud workloads around the clock.

What Can You Expect

Every day at Mobiz we work with a deep sense of purpose. We continuously innovate. Our mission is to empower our clients to do more through transformation. Youll work in a collaborative environment alongside highly talented people that improve client operations and exceed expectations. We strive to simplify technology challenges and no less.

Who Are We Looking For

Mobiz is hiring a Network Engineer to play a pivotal role in designing implementing and managing network infrastructure solutions for our clients with a primary focus on Cisco Palo Alto FortiGate and Azure.

Key Responsibilities

• Resolve L1/L2 network support tickets related to connectivity issues VPN problems firewall access requests and Wi-Fi or routing/switching issues.
• Provide remote troubleshooting and client support through phone email and remote-access tools.
• Monitor network health alerts and performance using tools such as Zabbix Meraki Dashboard Panorama or FortiManager.
• Assist with basic configuration and maintenance of Cisco switches/routers Cisco Meraki devices (MX MS MR)Palo Alto and Fortinet firewalls.
• Perform routine checks on VPN tunnels wireless networks and firewall security policies.
• Follow SLA timelines properly prioritize tickets and escalate issues to senior engineers when required.
• Update and maintain documentation including ticket notes network diagrams device inventory and SOPs.
• Support basic Azure networking tasks under guidance including VNet/subnet checks NSG review and VPN gateway troubleshooting.
• Collaborate with internal teams to assist in change requests maintenance work and client projects.
• Stay updated with networking and cloud technologies to grow into advanced roles.

Candidate Profile: Requirements & Preferred Qualifications

Required Qualifications

• Required Certification: CCNA and PCNSA
• 12 years of experience in networking IT support or helpdesk (MSP experience preferred).
• Knowledge of routing & switching fundamentals VLANs DHCP DNS TCP/IP.
• Understanding of firewall concepts such as NAT VPN and security policies.
• Familiarity with the Meraki Dashboard for monitoring and basic configuration.
• Experience with ticketing systems (ServiceNow)
• Experience with monitoring tools (PRTG Zabbix Meraki alerts).
• Strong troubleshooting communication and multitasking abilities.

Core Competencies (Power Skills)

• Communication
• Customer Service Orientation
• Problem Solving & Troubleshooting
• Critical Thinking & Decision Making
• Ownership & Accountability
• Time & Priority Management
• Collaboration & Teamwork
• Adaptability & Continuous Learning
• Attention to Detail
• Incident Management & Escalation

What We Offer

• A team of bright hard-working and innovative people that will contribute to your growth.
• Competitive Salary and comprehensive benefits plan.
• A dynamic and collaborative work environment with opportunity to work with cutting-edge technology and innovative solutions.

Other
This is a full-time on-site position based in Karachi Pakistan.

Equal Opportunity & Diversity Commitment

At Mobiz we believe that diverse perspectives experiences and backgrounds strengthen our organization and drive innovation. We are committed to fostering an inclusive workplace where all employees are valued respected and empowered to succeed. As an equal opportunity employer we make employment decisions based on qualifications merit and business needs without regard to race gender age religion disability national origin or any other protected characteristic.

What Happens Next

Thank you for your interest in becoming part of Mobiz. We are committed to attracting exceptional talent and building a team that drives innovation excellence and meaningful impact. Every application is reviewed with care and consideration. If your experience and qualifications are a match for the role a member of our team will connect with you regarding the next stage of the hiring process.

We appreciate your interest in joining Mobiz and wish you success in your career endeavors.

Required Experience:

Manager