Client Accounts Coordinator
Job Location:
Monthly Salary:
Experience Required:
Posted on:
2 days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
We are looking for a detail-oriented and proactive Client Accounts Coordinator to join our growing education consultancy team.
The ideal candidate will be responsible for managing student fee recoveries payment plans receivables tracking and query resolution coordination between students colleges and internal departments.
Key Responsibilities:
Manage student fee collections and outstanding recoveries
Manage student fee collections and outstanding recoveries
Prepare coordinate and monitor student payment plans.
Handle and resolve queries from students colleges and internal teams
Maintain daily Query Management Sheet (QMS) with proper categorization and tracking
Ensure timely response and resolution within defined TAT
Follow up on overdue accounts and prioritize receivables from clients and institutes.
Coordinate with internal departments for issue resolution
Maintain accurate financial and communication records
Performance Expectations:
Improve query response time from 72 to 48 hours
Maintain 90% query resolution rate
Achieve recovery targets through effective follow-ups and account segmentation
Ensure accurate and daily QMS reporting
Requirements
Requirements:
Strong English communication and coordination skills
Good command of MS Excel / Google Sheets
Experience in accounts receivable recovery or coordination roles preferred
Ability to manage multiple follow-ups and maintain accurate records
Education consultancy experience will be an added advantage
