Service Delivery Jobs in Nigeria

Operational Leadership Own the availability performance and operational resilience of all e-business channels. Serve as the primary escalation point for high-severity incidents and cross-channel outages. Ensure adherence to SLAs OLAs and incident response standards. Lead incident command during maj...

The main job purpose of the Client Communication Agent is to ensure customer satisfaction and retention (customer loyalty) in their day-to-day activity as well as provide channels to improve on the current processes to enhance world-class service delivery to clients. The Client communications office...

The Team lead Contact Center is to ensure that the team delivers superior customer service to External and Internal clients queries and enquiries through various communication channels such as telephone in areas as providing customers with accurate information on our products and services their Reti...

Medical Director Reports To: Group Managing Director (GMD) / Board of DirectorsEmployment Type: Full-Time (On-Site)Location: Wuse AbujaExperience Level: Minimum of 10 YearsSalary Budget:(Monthly Gross) Job Summary The Medical Director will provide strategic clinical and operational leadership across...

Head Pharmacy Reports To: Clinical DirectorEmployment Type: Full-Time (On-Site)Location: Wuse AbujaExperience Level: Minimum of 10 YearsSalary Budget:(Monthly Gross) Job Summary The Head Pharmacy is responsible for providing strategic operational and clinical leadership to the hospitals pharmacy dep...

Chief Operating Officer (COO) Reports To: Medical DirectorEmployment Type: Full-Time (On-Site)Location: Wuse AbujaExperience Level: Minimum of 15 YearsSalary Budget:(Monthly Gross) Job Summary The Chief Operating Officer (COO) is responsible for the overall operational leadership efficiency and perf...

Clinical Director Reports To: Medical DirectorEmployment Type: Full-Time (On-Site)Location: Wuse AbujaExperience Level: Minimum of 10 YearsSalary Budget:(Monthly Gross) Job Summary The Clinical Director is responsible for providing day-to-day clinical leadership and oversight of all patient care se...

Chief Executive Officer (CEO) Employment Type: Full-Time Onsite Location: Lagos Nigeria (with Pan-African oversight) Industry: Banking / Fintech Reports To: Group CEO & Board of Directors Salary:Net Monthly Experience Requirement: Minimum of 20 years ROLE PURPOSE The Chief Executive Officer (CEO) w...

Job SummaryThe Operations Officer supports the effective execution of credit and operational activities including loan documentation disbursement coordination collateral administration reporting fund management and loan monitoring. The role ensures compliance with approved credit policies internal c...

OverviewJhpiego seeks a Quality Improvement (QI) Specialist for Nigeria on The Global Fund funded Quality Improvement and Leadership and Management Strengthening through Technical Assistance. The project aims to provide support to Global Fund programs in Nigeria to implement an innovative approach f...

OverviewJhpiego seeks a MEL Specialist for the Quality Improvement and Leadership and Management Strengthening through Technical Assistance project implemented in four states. The project aims to provide support to Global Fund programs in Nigeria to implement an innovative approach for integrated su...

JOB PURPOSETo lead and manage the Card Support team responsible for resolving all cardrelated issues across the card lifecycle (issuance activation usage disputes renewal closure). The role ensures efficient service delivery stakeholder engagement escalation management card system oversight and comp...

Pharmacy Operations Manager Location: Abraham Adesanya Ajah Lagos State Industry: Pharmaceutical / Healthcare Employment Type: Full-Time (On-Site) Salary Range:Monthly Experience Required: 5 7 Years Reporting Line: Managing Director (MD) Gender Preference: Male (Preferred) Job Summary We are seekin...

Operations Strategy Officer Industry: Real Estate / Construction Location: Victoria Island Lagos Work Mode: Hybrid Employment Type: Full-Time Experience Level: 4 6 Years Salary Range:(Monthly) Job Summary We are seeking a highly analytical and execution-focused Operations Strategy Officer to overs...

Opportunity Origination & Business DevelopmentIdentify and originate new business opportunities by leveraging ARMs full platform including bespoke investment structures commercial trusteeship financial advisory and co-investment solutions.Client Relationship Management Manage and deepen existing ins...

Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.At Dexis you will experience a corporate culture of inclusiveness respect fairness and trus...

OverviewJhpiego is seeking to hire a an MNCH Technical Officer to support the implementation of the Holistic Approach to Reaching Mothers with Obstetric Neonatal and Youth (HARMONY) Care Project funded by the Church of Jesus Christ of Latter-Day Saints (LDSC) in Ebonyi State. The MNCH Technical Offi...

OverviewJhpiego is seeking to hire a an Senior MNCH Technical Advisor to support the implementation of the Holistic Approach to Reaching Mothers with Obstetric Neonatal and Youth (HARMONY) Care Project funded by the Church of Jesus Christ of Latter-Day Saints (LDSC) in Ebonyi State. The Maternal New...

OverviewJhpiego is seeking to hire a Quality Improvement Specialist to support the implementation of the Holistic Approach to Reaching Mothers with Obstetric Neonatal and Youth (HARMONY) Care Project funded by the Church of Jesus Christ of Latter-Day Saints (LDSC) in Ebonyi State. The Quality Improv...

OverviewJhpiego is seeking to hire a an MNCH Technical Advisor to support the implementation of the Holistic Approach to Reaching Mothers with Obstetric Neonatal and Youth (HARMONY) Care Project funded by the Church of Jesus Christ of Latter-Day Saints (LDSC) in Ebonyi State. The MNCH Advisor will p...