Digital Customer Experience Jobs in Nigeria

Responsible for defining understanding and adherence to our service standards across the network by making sure that our service touch points are adequately equipped to deliver service optimally.Responsible for defining recovery strategies due to service failures as well as service mo More...

Our client provides businesses with a professional phone system that enables teams to manage customer calls efficiently. The goal is to help businesses improve the quality of their customer interactions.They are in an exciting growth phase and are looking for a Customer Experience &am More...

Our client is one of the leading telecommunication companies. They are in their growth phase and are looking to hire a Customer Experience and Data Analyst to help uncover insights that drive better engagement retention and customer satisfaction.Role Overview:The Customer Experience & More...

About PressOne AfricaPressOne Africa provides businesses with a professional phone system that enables teams to manage customer calls efficiently. Our goal is to help businesses improve the quality of their customer interactions. We are in an exciting growth phase and we are looking f More...

We are seeking a dynamic and customerfocused Customer Experience & Front Desk Manager to oversee front desk operations ensure excellent customer service delivery and enhance overall client satisfaction. This person will be responsible for managing reception duties handling inquiri More...

Our client is a provider of luxury smart home and commercial automation solutions delivering integrated systems such as smart lighting security climate control and audiovisual experiences looking to hire a Customer Experience OfficerRole Summary The Customer Experience Officer plays a More...

Our client is a key player in the Fintech space. They have built a trusted payment infrastructure that allows consumers and businesses to make and receive payments conveniently and borderless. They currently have an opening for a Customer Experience Analyst in Lagos.Job SummarySupport More...

Our client is seeking Customer Experience Associates to join their team and play a key role in delivering exceptional guest experiences at one of their premium locations. These individuals will serve as the first point of contact for visitors providing guidance answering inquiries and More...

Handle customers complaints provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.Keep records of customers interactionsAnswer both general/specific customer questions about the companys productsMeet personal/customer service team sal More...

Our clients Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations providing their clients with the ability to keep up with the everchanging digital world by implementing Microsofts Enterprise Re More...

Our clients Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations providing their clients with the ability to keep up with the everchanging digital world by implementing Microsofts Enterprise Re More...

HitchPay is a fastgrowing fintech company revolutionizing digital payments in Africa. We offer seamless financial solutions including bill payments crossborder transactions virtual cards and investment opportunities. Our mission is to empower individuals and businesses with secure eff More...

Client Reception and Interaction: Greet clients and visitors with a friendly demeanor. Answer and direct phone calls emails and inquiries promptly. Provide information about travel services packages and promotions. Assist clients with bookings cancellations and modifi More...