Operations Support Administrator

BGIS is seeking a detail-orientedTrades Services Schedulerto play a key role in the planning and coordination of national trades services (Carpentry Electrical Painting-Decorating and Plumbing). This role also provides support across other regions as required ensuring alignment with operational and client expectations.

The Scheduler is responsible for ensuringtimelyaccuratejobschedulingandresourcingacrossresidentialmaintenanceretrofit andcommercial works while meeting contract and business KPIs.

The role also supportsAccounts Payable(AP) andAccounts Receivable(AR) functions as part of the wider team responsibilities.

This is an excellent opportunity for a proactive individual looking to further their career in a dynamic fast-paced environment.

Key Responsibilities:

• Daily scheduling and dispatching of reactive and planned maintenance by area to field technicians
• Ensure quote adjustments and uplifts are accurately updated in Astea
• Coordinate van stock requirements for field technicians
• Support Finance and Accounts with reconciliations reporting and documentation
• Operate the Field Services Management System to allocate and close work orders
• Assist with team performance management and monitoring outputs

Skills and Experience:

• Experience in Facilities Management Operations Contracting or a Trade Services organisation or role.
• Excellent written and verbal communication skills with the ability to engage professionally across all levels.
• Demonstrated capability to work autonomously while contributing effectively to an on-site or remote team environment.
• Sound analytical and problem-solving skills with a proactive approach to identifying and implementing solutions.
• Proven experience using a Work Management System (e.g. Astea or similar).
• Proficiency in Microsoft Office applications (Excel Word Teams) and experience with platforms for technician scheduling.

Why Join BGIS

Key Benefits Include:
Diverse Facilities Management Experience across a variety of sectors
Comprehensive Training & Career Development Opportunities
Supportive Team Environment and Collaborative Culture
Reward & Recognition for Performance and Commitment
Engagement in Social CSR and Community Initiatives
Inclusive Workplace: Work180s Most Improved Company for Gender Diversity (2024)

About BGIS

BGIS is a global leader in integrated facilities management delivering innovative and sustainable solutions to clients across various industries. We pride ourselves on maintaining high standards of safety efficiency and operational excellence.

How to Apply

If you are an enthusiastic and organisedSchedulerready to contribute to a high-performing team wed love to hear from you.

BGIS is an equal opportunity employer and encourages applications from candidates of all backgrounds and experiences.

Eligibility

To be successful in the role applicants must have full working rights in New Zealand.

Apply Nowto be part of a workplace that values diversity safety sustainability and continuous innovation.

Explore more opportunities at