Field Service Site Supervisor Data Center

About Us

Johnson Controls through its Silent-Aire division is a global leader in advanced thermal management solutions for mission-critical environments. Silent-Aire designs manufactures and services highly efficient HVAC and cooling systems for data centers worldwide.

In the Netherlands a key European data center hub we support hyperscale and colocation customers with critical field service maintenance and lifecycle support ensuring uptime reliability and energy efficiency of cooling infrastructure.

With over 140 years of innovation Johnson Controls combines cutting-edge technology digital solutions and expert field teams to deliver performance where it matters most.

HVAC Controls Site Supervisor Field Services (Data Centers / Silent-Aire)

Location: Field-based data center site in Middenmeer (Netherlands)

What You Will Do

As a Field Services Controls Site Supervisor you will lead on-site service and maintenance activities for data center cooling and building automation systems. You will ensure operational continuity rapid issue resolution and high-quality service delivery across live mission-critical environments.

You will act as a key on-site leader coordinating field technicians service partners and customer stakeholders to maintain uptime and optimize system performance.

This role is ideal for a hands-on leader who thrives in operational environments enjoys troubleshooting complex systems and is committed to delivering exceptional service in high-availability settings.

How You Will Do It

• Lead and coordinate field service activities including maintenance troubleshooting retrofits and small works for HVAC controls and BMS systems
• Supervise and support field technicians and subcontractors across multiple data center sites
• Act as the primary on-site interface for customers facility teams and operations stakeholders
• Ensure rapid response and effective resolution of critical incidents and system alarms
• Oversee preventive and corrective maintenance programs to ensure system reliability and uptime
• Monitor system performance and identify opportunities for optimization and energy efficiency improvements
• Ensure compliance with strict data center operational protocols SLAs and safety standards
• Support upgrades modifications and lifecycle projects on live systems
• Maintain accurate service documentation reporting and communication with internal and external stakeholders
• Promote a safety-first customer-focused and high-performance service culture

What We Look For

Required Qualifications

• Bachelors degree or equivalent technical experience
• Minimum 4 years of experience in HVAC controls BMS or field service within technical or mission-critical environments
• Proven experience in service maintenance and troubleshooting on live sites
• Strong coordination skills managing technicians and multiple service activities
• Ability to work in high-pressure uptime-driven environments
• Strong communication and customer-facing skills

Preferred Qualifications

• Experience in data centers or mission-critical service environments
• Strong knowledge of BMS systems HVAC controls and cooling infrastructure
• Experience with incident response root cause analysis and performance optimization
• Familiarity with service SLAs maintenance strategies and asset lifecycle management
• Knowledge of Dutch regulations and operational standards for critical facilities

What We Offer

At Johnson Controls / Silent-Aire you will play a vital role in maintaining the uptime of critical digital infrastructure across the Netherlands.

We offer:

• Competitive compensation and benefits
• Opportunities to work on leading hyperscale data center environments
• Career development within a global mission-critical organization
• A dynamic field-based role with high impact and customer visibility
• A strong focus on safety innovation and continuous improvement

#LI-SK1