Customer Service Representative
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Job Summary
Job Summary
We are looking for a Customer Service Representative to join our team and provide exceptional support to our clients. This role is key in ensuring smooth communication accurate order management and a positive customer experience. You will be the link between our customers and internal teams helping us deliver on our promise of quality and reliability.
Key Responsibilities
Customer support Handle inquiries resolve issues and provide timely responses to clients.
Order management Process orders returns and adjustments with accuracy.
Documentation Maintain records and ensure compliance with company policies.
Collaboration Work closely with sales logistics and finance teams to ensure seamless service.
Continuous improvement Identify opportunities to enhance processes and customer satisfaction.
Qualifications
Bachelors degree in Business Administration or related field (or equivalent experience).
13 years of experience in customer service sales support or administrative roles.
Advanced English (written and spoken).
Strong communication and organizational skills.
Customer service oriented mindset with problem-solving abilities.
Proficiency in MS Office; ERP/CRM systems knowledge is a plus.
What We Offer
Opportunity to work in a global company recognized for innovation and excellence.
Professional growth and development within Customer Service and Operations.
A collaborative and dynamic work environment.
The chance to make a real impact by supporting customers across the Americas region.
Join SKF and be part of a team that values people quality and continuous improvement. Apply now and help us deliver world-class customer experiences!
Required Experience:
Unclear Seniority
About Company
Evolution is the worlds leading provider of video-streamed Live Casino solutions, delivering world-class, as real as it gets live dealer gaming to our licensees, which include many of the worlds best-known gaming brands. We broadcast 24/7/365 in more than 15 languages from our br ... View more
