Customer Service Representative
Job Location:
Guadalajara - Mexico
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Managing or performing Customer Service related CS operations in an assigned organization (locally or Shared Service).Implementing or supporting CS related infrastructure development projects (e.g. new CS delivery concepts trainings).Preparing reviewing completing and booking customer orders/revisions to orders according to valid customer accounts and records of customer interactions with details of inquiries complaints or information of all kind to the assigned customer base by utilizing all appropriate channels (e.g. information regarding products offerings pricings contract and conditions deliveries claims handling and others).A job at this levelExecutes recurring day-to-day administration or service-related operations in processes as apply and/or adapt procedures and practices to cover all occurring variances in internal stakeholder or clients with accurate and reliable execution of assigned 1st level support in administrative subjects for customers or for other stakeholders relations and exchanges information as appropriate to ensure smooth workflow between related work areas.
Required Experience:
Unclear Seniority
About Company
Vishay electronic component solutions - MOSFETs, ICs, Diodes & Rectifiers, Optoelectronics, Resistors, Sensors, Inductors, Custom Magnetics, and Capacitors