Service Delivery Jobs in Mauritius

Main ResponsibilitiesDeliver operational excellence and ensure compliance: Assisting with the management of a wide portfolio of trusts and companies achieving operational excellence in the delivery of client services managing high client expectations and delivering consistent results. Demonstrating...

Job Summary :The Assistant Manager Corporate Administration plays a pivotal role in supporting the Manager in leading team operations while ensuring excellence in service delivery. This position requires a strategic focus on quality management compliance and continuous improvement across all adminis...

To lead and drive the People and Culture Operations Function and service offerings in order to ensure operational excellence and deliver effectively on all service level agreements. Identify and mitigate risks in the execution of P&C Payroll and Operations processes to ensure adherence to applicable...

As an Associate Manager within our AML Onboarding team you will play a key role in ensuring robust client due diligence and onboarding processes across a diverse portfolio. Youll lead and support a team while overseeing the endtoend onboarding lifecyclereviewing complex KYC/AML documentation managin...

Service Delivery & ITSM Service Delivery Management IT Operations ITIL Processes ITSM Framework Incident Management Problem Management Change Management Service Governance SLA Management Operational Support The Service Delivery Manager plays a critical role in ensuring the effective and efficient...

We are recruiting a Regional Technical Support Engineer into our Global Capability Delivery (GCD) centre in Mauritius to serve as a critical member of the EMEA technology team. The primary purpose of this role is to ensure the continuous availability stability and evolution of business-critical appl...

Main Responsibilities Deliver operational excellence and ensure compliance: Performing bank transaction monitoring for portfolio of clients for specific jurisdiction.  Delivering different types of services to different jurisdictions within compliance and regulatory requirements ensuring established...

Job Summary:The primary technical expert responsible for ensuring excellence in service delivery through expertise and team leadership. This role serves as a key operational leader maintaining client relationships while handling complex issues and demands. The position focuses on quality assurance a...

Purpose of the Job To assist the delivery of a first-class regulatory reporting service to the clients of Ocorian supporting the team in providing high quality guidance support recording and reporting on current tax and other regulatory requirements affecting all clients administered by Ocorian acro...

Main ResponsibilitiesEnsuring world class client service delivery Responsible for the accuracy excellence of service and the timeliness of all deliverables within the Global File Review team. Provide support to build a strong service delivery relationship with each employee and stakeholder and ensur...

We are seeking an experienced IT Support Manager to lead and develop its global L1 end-user support function. This is a leadership role with a dual mandate: maintaining consistent high-quality service delivery across all regions while driving a structured programme of operational transformation thro...

Purpose of the jobThe Senior Manager Operations & Delivery is a leadership position which plays a pivotal role in driving the efficiency consistency and quality of all operational processes within the Entity Management and Client Onboarding Delivery Team. This role ensures service delivery excellen...

What you will do :Provide third-level technical application support and maintenance across the software portfolio resolving complex incidents and requests whilst maintaining established SLAs and operational availability targetsCollaborate with Product Management to manage product backlogs establish...