Product Owner

The Opportunity

The Product Designer role carries real weight here you wont just be executing a roadmap someone else defined. Youll help define it. Youll work directly with our CEO and Head of Engineering with a level of ownership over product direction that most designers only get several promotions in.

What youll do

• Get close to the field. Talk directly to hotel HR finance and teams as well as shift workers to understand where the platform creates friction or falls short.
• Own problems end-to-end. Take a rough idea or operational pain point and carry it through research flows prototypes testing and shipped UI.
• Design for a multi-sided platform. PaydFlex serves hotel admins approvers (HOD/HR/Finance/GM) and casual workers each with different needs contexts and technical comfort levels. Great product design here means balancing all three.
• Write specs engineers can build from. Youll work in tight loop with engineering without a PM as a translator in between.
• Shape prioritisation. Your perspective on user value and operational impact will directly influence what gets built next.
• Build and evolve our design system as the product expands into new markets and hotel departments beyond banquet housekeeping and F&B.

Qualifications :

What were looking for

• 4 years of product/UI/UX design experience ideally with exposure to operationally complex or multi-sided platforms (marketplaces fintech workforce or logistics tools)
• A portfolio showing range: research flows and high-fidelity UI not just visuals
• Comfort running your own lightweight discovery customer interviews field visits usability sessions without a dedicated research team
• Strong collaboration instincts; youll work daily with engineering often without a PM buffer
• Fluency with Figma (or equivalent) and enough technical fluency to have efficient realistic conversations with engineers
• Business judgment you can reason about trade-offs like this is great UX but expensive to build versus this unlocks the next enterprise client
• Fluent English; Bahasa Malaysia a strong plus given our client base

Nice to have

• Experience designing for frontline/deskless workers (not just office-based SaaS users)
• Exposure to fintech payments or compliance-heavy products (EPF/SOCSO payouts)
• Experience designing for hospitality logistics or workforce management

Additional Information :

What youll get

• Outsized ownership over product direction from day one
• Direct line to leadership and to real customers some of the biggest hotel brands in the region
• A product with genuine measurable impact: less fraud faster payouts real time saved for hotel teams

Remote Work :

No

Employment Type :

Full-time