Order Processing Officer
Job Location:
Subang Jaya - Malaysia
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Job Responsibilities
- Execute Spare Part and Service Order Processing for the Southeast Asia region.
- Arrange and coordinate freight deliveries with 3PL partners from vendor to customer via courier sea freight air freight or local trucking.
- Provide customer service support to internal teams and direct customers addressing inquiries promptly.
- Follow up on account receivable to maintain strong credit performance.
- Manage trade instruments and shipping documents including D/P D/A Letter of Credits prepayment and credit terms.
- Oversee and manage the return-of-material process.
- Address customer feedback complaints and requests for service remedies.
- Perform additional duties and responsibilities as business needs evolve.
- Provide efficient and effective Customer Service to internal and external Customers.
- Responsible for Southeast Asia region order processing and shipping arrangement.
- Ensure on-time delivery based on customer request delivery date.
- Maintain strong collaboration with Manufacturing Factory (MLS) or external suppliers
Qualifications
- Diploma or Degree in Supply Chain or Logistics.
- Minimum 3 years experience in supply chain or order fulfilment environment.
- Strong PC and software knowledge (MS Word Excel PowerPoint MS Office.
- Knowledge of SAP (SD Module Stock Procurement).
- Good knowledge in incoterm and freight management
- Excellent analytical problem solving and organizational skills
- Proficient in English
Required Experience:
Unclear Seniority
About Company
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