Operations Engineer Lead

Are you a servant leader with a passion for coaching people in the System Engineering practice and personal development Do you thrive in an autonomous environment that fosters innovation and creativity

We are seeking a M365 expert with excellent coaching abilities to lead the System Engineer Chapter. Based in Kuala Lumpur you will be working as a member of a dynamic team that is responsible for integration of the M365 functionalities within Swift. By joining our Tribe you will have the opportunity to create solutions in an Agile wayas part of a collaborative and dynamic team.

Even if you are not sure if you are an exact fit we want to talk to you. At Swift we believe in One Team and developing high performing teams. You will have support from our senior leadership team to grow into your potential as a leader.

Responsibilities:

• Lead the Chapters craftmanship evolution (developing and steering the Chapter members on the how)

• Foster a collaborative environment where chapter members can freely exchange knowledge and ideas promoting the growth and improvement of System Engineering practices throughout the organization.

• Mentor the members of the chapter on their personal development and growth path facilitate their performance reviews and conduct regular performance dialogues

• Foster a diverse and skilled workforce continuously improving existing capabilities or developing new ones based on the organizations requirements.

• Hire and onboard new chapter members

• Contribute to the organizations strategy and vision by offering a broad range of ideas regarding collaboration tools and devices.

• Integrate and deploy M365 functionalities.

• Validate proposed solutions in relation to current and future End User Services environment.

• Understand technological trends in own area of responsibility and apply this knowledge to bring solutions to the customers

• Challenge the status quo and think out of the box for alternative/most efficient solutions
  

Qualifications:

• Passionate about people mentoring with an inspiring hands-on approach and keen to help others achieve their potential to grow and succeed.

• Autonomous empowered with the ability to adapt and respond to change.

• Strong focus on providing excellent customer service and maintaining high standards of quality with outstanding communication abilities.

• Eager to learn inquisitive proactive and enjoys working collaboratively with others to achieve goals.

• Capacity to innovate think out of the box and connect the dots: challenge the status quo and think out of the box for alternative/most efficient solutions.

• Strong ability to collaborate and communicate effectively with individuals at all levels and across different departments; proactive inquisitive and optimistic attitude.

• Experience of working in environments as a system engineer.

• Proficient in English (spoken and written).

• Knowledge in collaborative tools (JIRA & ServiceNow) is required.

• University degree in Computer Science Electronic Engineering or equivalent experience.

• Prior experience as aSystem Engineer with Microsoft technologies.

• Knowledge in Microsoft M365 (Teams SharePoint Intune Azure) is an asset.

• Previous experience as people manager.

• Knowledge/Experience in Agile methodology is an asset.

What we offer

We give you the freedom to be yourself. We are creating an environment of unique individuals like you with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyones voice counts and where you can reach your full potential.

We are committed to an inclusive and accessible recruitment process. If you require a reasonable accommodation related to accessibility during your application or interview please contact or indicate this in your application.

Please note that this mailbox is not monitored for general recruitment enquiries and should only be used for accessibility or accommodation-related requests (for example related to vision hearing or neurodiversity).

All requests are confidential and will not affect your candidacy.

Dont meet every single requirement At Swift we are dedicated to building a workplace where people can bring their full selves and ideas to the team so if you are excited about this role we encourage you to apply even if you do not meet every single qualification.