Associate Sales and Support Customer Care (Japanese Speaker)

Customer Service Consultants in this role get to:

Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller

Maintains customer records by updating account information.

Exemplary communication skills and customer-oriented approach

Ability to present persuade and communicate effectively

Excellent knowledge of computer

Qualifications :

Our most successful candidates will have:

• High school diploma or GED

• Japanese Speaking with Kanji writing skill

• Both native & non native are welcomed

• Non Native should have N1 or N2 certification

• Candidates with e commerce experience will be an advantage

• Candidates with English communication skill is welcomed but not mandatory

Additional Information :

Work mode/day/time

Mode: Work from Office (Level 1 Tower 6 Avenue 5 The Horizon Bangsar South Kuala Lumpur Malaysia)

Day: By rotation including weekends (5 working days 2 days off)

Time: 6am 12pm operating hours shift (Will be having a few shifts in between 40 working hours per week)

Remote Work :

No

Employment Type :

Full-time