Assistant Manager Management Information System (MIS)

KeyResponsibilities:

• To provide daily weekly monthly and ad hoc reports in the stipulated timeframes and as required by the Operations Management team and the client.
• Regularly review operations performance and be able to provide immediate snapshot views on health of Operations.
• Work with IT and CRM teams to automate and centralize required reports from several data sources.
• Generate forecasts providing supporting data and documentations to project required resource to man the desk.
• Prepare for and attend internal / external meetings regarding the performance of EMGS operation and all associated metrics as required.
• Work closely with the Operations Management team to ensure key operational deliverables are met.
• Review Operations work processes providing recommendations for improvement.
• Ensure accuracy/integrity of all data.
• Lead supervise and manage the Specialist- MIS to meet the required performance.
• Provide ongoing coaching training and counseling to the Specialist- MIS.
• Assist in the evaluation of performance of the Specialist- MIS and help organize and distribute workload within MIS team.
• Act as point of reference to assist with matters related to reporting.
• Undertake any other ad-hoc tasks assigned by the Vice President and Head of Operations and / or COO or any other superior from Operations as and when required.
• When operational situation arises management will require the Assistant Managers- MIS to stay back and complete all assigned duties.

Skills Required:

• Degree holder in business management or an IT related discipline.
• Minimum of 12 months in the current position.
• Good written and spoken English.
• Willing to work shifts.
• Customer focused.
• Good problem solving skills.
• Excellent disciplinary and performance track record.

• KPIs must meet or exceed 80% of the project requirements.

The Package: -

• Attractive Basic Salary.
• Performance Related Allowance.
• Annual Leave 15 days.
• Medical Leave 14 days.
• Medical and hospitalization coverage.