Call Center Management Jobs in Kuwait City

Key Responsibilities: Designing, implementing, and maintaining customers network & telephony solutions as well as the companys network infrastructure. Configuring and troubleshooting network equipment and IP devices such as IP phones, routers, switches, and firewalls, as well as m More...

Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities More...

Handle inbound and outbound calls. Identify the needs of customers, provide accurate solutions, and give satisfactory answers to their queries, concerns, and complaints as soon as possible. Call URC customers and potential customers whenever needed to inform them about the company More...

Answering incoming customer calls and providing accurate information about our products and services Assisting customers with their inquiries, concerns, and complaints in a professional and courteous manner Identifying and escalating priority issues to the appropriate department o More...

Bachelor's degree in computer or related field. 4 to 6 years of experience as a help desk support. Excellent knowledge of Microsoft Office applications (Word, Excel, PowerPoint and Outlook). Excellent knowledge of standard Windows edition (troubleshooting, configuration, installat More...

Supervise and coordinate the activities of the call center team to ensure smooth operations and optimal performance. Monitor call center metrics, such as call volume, wait times, and resolution rates, and take necessary actions to meet performance targets and service level agreemen More...

This is a full-time on-site Call Center Associate role located in Ardiya. Call Center Associates will be responsible for providing exceptional customer service and support to customers through call center channels. Typical day-to-day tasks associated with this role include answering c More...

Answer all in-coming telephone calls and dispose of properly via appropriate transfer, taking down message or follow-up and return call Route all calls to and from the call center. Routinely checks the queue to monitor calls holding Route all calls appropriately Appointment conf More...

- Good communication skills - Able to join immediately - Prefer Bilingual - Must have similar experience - Able to work flexible hours..... - Market standard salary - Free Transportation (Major Kuwait areas only) - Free Food - Self medical insurance - Every 2 years annual tic More...

Manage inbound and outbound calls in a timely manner. Analyze client requirements and offer the best possible solution or information. Provide information to the customer about our products and create lead using proper lead type. Take the initiative to build fruitful connections More...

Inbound Calls: Handle inbound calls from customers regarding orders, billing inquiries, product support, account management, and general assistance. Listen actively to understand customer needs and concerns. Outbound Calls: Make outbound calls to follow up with customers, con More...

Take customer calls and provide accurate, satisfactory answers to their queries and concerns De-escalate situations involving dissatisfied customers, offering patient assistance and support Call clients and customers to inform them about the company’s new products, services More...

Must have a comprehensive knowledge of the applicable supply and equipment management processes, related regulations and is required to ensure effective accountability of all assigned property. Thorough knowledge of analytical techniques and causative research skills to identify ar More...

Deliver stock & cash depends on written instructions or reliance on accepted procedure. Accountable for the physical status of given stock. Insure vehicle maintenance and services periodically. Report day to day tasks to the P&L Supervisor and keeping the ob More...

Installing, repairing and maintaining all types of elevators, escalators, dumbwaiters, and other conveyances used for moving people vertically in buildings Inspecting equipment to ensure it is functioning properly, repairing or replacing parts as needed Performing preventative mai More...

A data center manager oversees computer systems and information for companies and organizations. As a data center manager, your responsibilities include backing up data, troubleshooting technical problems, communicating with staff and upper management, and supervising data center tec More...

Responsible for ensuring all planning data is compiled and replicated in support of Current and Future Operations. Prepare and disseminate all initial mission analysis for all missions/taskers. Responsible for preparation of Common Operating Picture (COP) slides to depict ongoing More...

- Warmly welcome and receive customers, creating a positive and inviting atmosphere. - Manage day-to-day operations, ensuring smooth functioning of the center. - Effectively communicate with customers in person and through various communication channels. - Handle customer inquiries More...

PROFILEApplications are invited from NoPo Nanotechnologies for the post of Project Assistant in the production of HiPCO Single Walled Carbon Project Description:The candidate will assist in producing Single walled carbon nanotubes using NoPo HiPCO As part of this project, the candi More...

POSITION SUMMARY: Amentum is seeking a Fitness Center Clerk (FCC) for a position performing ISS (Installation Support Services) functions at Ali Al Salem base in Kuwait. The FCC will be responsible for maintaining an integrated fitness and sports program. The FCC will perform other du More...