Knowledge Base Jobs in Kenya

Job Title: Tier 1 IT Helpdesk or MSP Support Agent Position Overview The Tier 1 IT Helpdesk or MSP Support Agent provides high-quality customer service and technical support to clients through multiple communication channels primarily by phone. Serves as the frontline support for IT and High-Speed...

ResponsibilitiesPeraton Labs is seeking a knowledge base engineer who specializes in designing and managing version-controlled knowledge bases with ontologies mission briefings and configurations that scope a generative AI-powered analytical platforms capabilities to specific programs or domains. Th...

Job Title: Scrum Master Term: 12 months Location: Nairobi Kenya Reports to: Technical Program Manager Level: Intermediate/ Senior (4-8 years of relevant experience). Key Responsibilities Facilitate and coordinate Scrum ceremonies (Daily Scrum Sprint Planning Sprint Review Retrospective) with clear...

A&O IT Group is looking for a motivated and capable Technology Operations Associate to join our growing technology team in India. This role is part of a strategic expansion of our technology function to strengthen our Level 1 support capabilities customer delivery capacity and contribution to our ag...