Learning & Development and Performance Management Officer

Job Purpose;

The Learning & Development & Performance Management Officer is responsible for leading the organizations employee learning and capability development agenda and driving performance management processes.

The role is heavily focused on Learning & Development (L&D) including training needs analysis learning program design employee capability development digital learning systems compliance training management and organizational performance improvement. The position requires a proactive technology-oriented highly organized professional capable of driving employee development improving training effectiveness and supporting organizational performance objectives.

Key Responsibilities

1. Learning & Development (Primary Responsibility)

Training Strategy & Planning

• Conduct annual and periodic Training Needs Analysis (TNA) across departments.
• Develop and implement annual learning and development plans aligned to organizational goals.
• Design competency development frameworks and employee capability-building initiatives.
• Formulate targeted learning interventions to support succession planning.

Training Coordination & Delivery

• Facilitate employee onboarding induction and orientation programs.
• Organize regulatory compliance technical leadership and soft-skills training.
• Ensure timely execution of all mandatory and statutory training requirements.
• Develop training calendars and ensure adherence to schedules.
• Coordinate internal and external training programs

Learning Systems & Digital Training

• Manage and optimize Learning Management Systems (LMS) and digital learning platforms.
• Automate training tracking reporting and learning records.
• Promote e-learning virtual learning and blended learning solutions.
• Maintain accurate training databases and learning records.
• Generate training analytics and performance reports.

Training Evaluation & Performance Improvement

• Monitor training effectiveness and employee learning outcomes.
• Track training attendance completion rates and competency improvements.
• Conduct post-training evaluations and ROI assessments.
• Research and recommend continuous improvement initiatives for learning programs.
• Improve employee engagement and participation in learning activities.

B. Performance Management

• Coordinate the organizations performance appraisal process.
• Liaise with the HR Manager to develop and implement the performance management frameworks.
• Monitor completion of performance reviews and appraisal timelines.
• Guide managers in setting KPIs and employee development objectives.
• Track performance improvement plans and employee development progress.
• Generate performance management reports and analytics.
• Support implementation of employee recognition and development initiatives.

C. HR Administration

• Support onboarding confirmations transfers exits and employee documentation.
• Ensure compliance with HR policies procedures and labor regulations.
• Carry out employee engagement and welfare initiatives.
• Coordinate HR communication employee documentation ensure confidentiality and proper management of employee information.

D. HSE (Health Safety & Environment)

• Coordinate HSE training and awareness programs.
• Support implementation of workplace health and safety policies.
• Conduct safety inductions and toolbox talks.
• Coordinate the acquisition of permits certificates and compliance documentation.

E. Audits & Compliance

• Lead internal and external QMS & HSE audits.
• Coordinate preparation of audit documentation and compliance evidence.
• Monitor closure of audit findings and corrective actions.
• Ensure training and HR records are audit-ready.

Qualifications :

Qualifications & Experience

• Bachelors Degree in Human Resource Management Organizational Development Industrial Psychology Business Administration Education. 
• CHRP certification
• Occupational Health & Safety certification
• Training of Trainers (TOT) qualification
• Instructional Design or Learning & Development certifications
• Experience using LMS HRIS or digital learning platforms.
• Minimum 4 years experience in Learning & Development HR Administration and performance management.
• Exposure to HSE compliance coordination and audit support functions
• Microsoft Office Suite proficiency
• Data analysis reporting and problem-solving ability.
• Learning & Development program management training facilitation and coordination
• Innovation and continuous improvement mindset
• Excellent communication with strong interpersonal and employee engagement and facilitation skills.
• Ability to manage multiple strategic priorities in L&D initiatives performance Management and  operational HR support
• Technology-driven and process improvement orientation

Additional Information :

Application Deadline:
This position will remain open for applications until 25th May 2026. Only shortlisted candidates will be contacted.

Remote Work :

No

Employment Type :

Full-time