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Fulfilment Clerk (Warehouse Management System)
Job Location:
Monthly Salary:
Not provided by the employer
Monthly Salary:
Experience Required:
1-3years
Experience Required:
Posted:
25 July 2026 (30+ days ago)
Posted:
Application Deadline:
22 October 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Job Title Fulfilment Clerk (Warehouse Management System)
Department: Warehouse & Outbound Logistics
Reports To: Dispatch Associate
Location: Kiambu County
Job Purpose
The Fulfilment Clerk is responsible for coordinating all outbound order fulfilment activities within the HighJump Warehouse Management System (WMS) from order release to loading preparation. The role ensures customer orders are accurately grouped into vehicle loads released for picking monitored throughout the picking process and prepared for dispatch through proper staging identification and dock allocation. The Fulfilment Clerk acts as the operational control point linking Warehouse Operations Transport Dispatch Inventory Security and Customer Service to ensure every shipment is delivered accurately efficiently and on time.
Key Responsibilities
Order Management
Monitor and prioritize customer orders in HighJump WMS;validate order readiness and release orders for fulfilment.
Load Planning
Create Load IDs pool multiple orders into vehicle loads and optimize loads based on route capacity and delivery schedule.
RF Picking Coordination
Release orders to RF guns monitor picking completion and resolve picking exceptions (short picks damages inventory discrepancies).
Picker Allocation
Assign pickers through WMS based on order size warehouse zones and workload; monitor picking progress and rebalance tasks as required.
Staging Coordination
Coordinate staging activities ensuring all picked pallets are verified correctly staged and ready for loading.
Pallet Identification
Generate and print pallet labels/stickers containing Load ID customer vehicle route dock number pallet sequence and barcode.
Dock & Vehicle Coordination
Allocate loading docks and communicate vehicle registration driver transporter dock number and loading schedule to all operational teams.
WMS Transactions
Maintain accurate and real-time WMS transactions for load creation picker assignment staging dock allocation and dispatch readiness.
Exception Management
Investigate and resolve fulfilment staging labelling vehicle and WMS-related exceptions; escalate unresolved issues promptly.
Reporting & Communication
Prepare daily fulfilment reports and coordinate effectively with Warehouse Transport Inventory Security Customer Service and Dispatch teams.
Requirements
Minimum Qualifications
Diploma in supply chain management Logistics Business Administration or related field.
Minimum 1 years experience in warehouse fulfilment or outbound logistics.
Practical experience using HighJump WMS or a similar warehouse management system.
Experience with RF scanning technology.
Strong understanding of warehouse operations and dispatch processes.
Proficiency in Microsoft Excel and ERP/WMS reporting.
Required Education:
Minimum Qualifications Diploma in supply chain management Logistics Business Administration or related field. Minimum 1 years experience in warehouse fulfilment or outbound logistics. Practical experience using HighJump WMS or a similar warehouse management system. Experience with RF scanning technology. Strong understanding of warehouse operations and dispatch processes. Proficiency in Microsoft Excel and ERP/WMS reporting.
