Guest Service Jobs in Nairobi

Job SummaryResponsible for managing Branch Operations trains employees prepares reports and aims at meeting the set budget targets while ensuring all guests are served.Primary Purpose and Scope the Job (Job Role)Oversee direct and coordinate the planning organizing training and offer Branch leadersh...

Are you passionate about creating unforgettable first impressions We are looking for a courteous and well-presented Doorman to be the face of our hotel warmly welcoming guests providing assistance and ensuring a seamless arrival and departure experience.Key Responsibilities:Warmly greet guests upon...

The Front Office Supervisor assists in the smooth and efficient operation of the Front Office department ensuring that all guests receive professional friendly and personalized service from arrival to departure. The role involves supervising the team handling guest concerns ensuring brand standards...

Develop and execute a food and beverage operating strategy aligned with the brands objectivesImplement and maintain the highest standard operating procedures for all food services.Recruit train mentor and manage a high-performing team fostering a culture of excellence teamwork and guest satisfaction...

Consistently offer professional engaging and proactive guest service while supporting fellow Colleagues.Supervise and coach team members performance toward achieving exceptional guest service.Audit work of Room Attendants in assigned areas to remain consistent with Accor standards.Ensure cleanliness...

Always greets and welcomes guests promptly in a warm and friendly manner.Always thanks and gives fond farewell to guests conveying anticipation for their next visit.Assists guest with table reservation.Assists guest while seating.Ensures guests are served within specified time.Has a good knowledge o...

The Food & Beverage Manager is responsible for overseeing the daily operations of all food and beverage outlets.  The manager will lead and develop a dynamic team implement strategic initiatives to enhance revenue and uphold the brands reputation for culinary excellence.Operational Oversight: Manage...