Waiter Food & Beverage Attendant

Reporting to the F&B Manager responsibilities and essential job functions include but are not limited to the following:

• Set up and tear down service stations ensuring all equipment and supplies are properly organised and maintained

• Take table orders for all food and beverage from guests and serve in a professional and positive manner

• Deliver crisp efficient food and beverage service with excellent rapport building providing an experience not just a meal

• Foster a welcoming culture and maintain awareness of all business within the hotel on a daily basis guiding guests accordingly

• Demonstrate comprehensive knowledge of menus food and beverage speaking passionately and informatively about all offerings

• Tailor service flow to individual diners needs and anticipate guest requirements proactively

• Handle cash transactions accurately and securely in compliance with hotel procedures

• Review daily reports including arrivals VIP guests and group bookings following up on action items as required

• Ensure the smooth running of each table attending to all guest requests and maintaining constant awareness of guest needs

• Clear away used crockery cutlery and other items promptly and discreetly

• Work behind the bar as a bar server on occasions and supervise the smooth running of the outlet as needed

• Manage special dietary requirements and guest preferences communicating effectively with kitchen and bar staff

• Allocate time to buffet stations to check for replenishment cleanliness and respond to guest requests

• Maintain high standards of personal hygiene and contribute to a safe clean dining environment

• Support training and mentoring of junior staff members sharing best practices and service standards

• Contribute to team meetings and service improvement initiatives providing feedback to enhance guest experiences

Qualifications :

• Minimum 1 year experience in Food and Beverage preferably at a luxury property

• An operational knowledge and proficiency in Point-of-Sale System an asset 

• Excellent written/verbal communication and interpersonal skills  

• Strong guest service orientation 

• Able to balance a variety of conflicting priorities while providing guest service 

Additional Information :

Physical Aspects of Position (include but are not limited to):

• Frequent standing and walking throughout shift

Remote Work :

No

Employment Type :

Full-time