Guest Relations Jobs in Nairobi

Job PurposeThe Junior Account Manager will be responsible for managing existing accounts and onboarding new clients. The ideal candidate will have a strong understanding of the payments ecosystem and be able to maintain client relationships while driving account growth and retention.Key Responsibili...

To handle guest payments accurately provide friendly service and support smooth front-of-house operations in the restaurant.Greet guests and assist with billing and paymentsAccurately process cash card mobile and voucher transactionsIssue receipts and ensure correct pricing of ordersBalance cash flo...

 Know and adhere to policies and procedures embrace company culture and take pride in the resort and its amenities.Awareness of guest experience at all times smile and make eye contact communicate professionally.Follows all department policies and procedures for room cleanliness and self-inspection....

Main responsibilities Performs Front Office Reception and Information operations applying the organisational structure defined by the Front Office Manager Promotes the Pullman brand philosophy through his or her exemplary attitude behaviour uniform and excellent communication skills Forms the link a...

Warmly greet and acknowledge all members guests and visitors upon arrival and departure. Open doors assist with directions and offer help with bags or umbrellas as needed. Provide accurate information about the Centres facilities meeting rooms and services. Recognize returning members and bui...

The Food & Beverage Manager is responsible for the overall management performance and profitability of all food and beverage operations. This role ensures exceptional guest experiences compliance with brand standards effective cost control and strong team leadership across restaurants bars banquets...

We are seeking a friendly and customer-focused Guest Relation Officer to join our team. As a Guest Relation Officer you will be the face of our organization ensuring that our guests have an exceptional experience from check-in to check-out.Welcome and greet guests upon arrival providing a warm and p...

HostYou are the beginning of an exceptional guest experience. As a Host you will make our guests Feel Welcome from the moment they arrive!What is in it for you:In 3-4 bullet points showcase the benefits and perks of working at the propertyEmployee benefit card offering discounted rates in Accor worl...

This position serves as the main point of contact for hotel guest potential clients business partners third-parties and internal clients through phone calls. Operator ensures a lasting positive impression of the hotel through courteous effective and professional handling of all phone calls. This rol...