Customer Support Team Lead Jobs in Kenya

Sauti Contact Center is looking for highly motivated and professional agents with excellent English communication skills and a strong American accent to join our growing international team.The role involves making outbound calls into the United States engaging professionally with prospects conductin...

The Team Leader Trade Finance Operations is responsible for overseeing the execution of both vanilla and bespoke trade finance transactions ensuring strict adherence to internal procedures regulatory and compliance requirements and international standards while driving operational excellence. The ro...

Role OverviewThe Regional QA/QC Manager oversees the quality assurance and quality control programs across sourcing countries in Africa. This role involves managing dedicated local teams and collaborating with international leadership to ensure product integrity and operational excellence.Key Respon...

KPIsResponsible for ensuring the actual KPIs are within target for their team. These KPIs are defined based on the actual business requirements (Agent Performane Metrics) and can be - but are not solely - Speed Rank Schedule Adherence Quality score Escalation rate & escalation accuracy Utilisation (...

Job Title: HORECA Sales Team Lead Department: Sales & OperationsReports to: Head - Sales & OperationsLocation: Kiambu CountyJob ObjectiveTo lead and grow institutional sales across the HORECA (Hotels Restaurants Catering) channel by building strong partnerships with key accounts driving volume and v...

Job Title: Branch Team Leader Fashion Industry Locations: Nairobi Eldoret KisumuOpen Positions: 3Role SummaryThe Branch Team Leader will oversee branch operations drive showroom sales manage inventory and cash controls and supervise staff to ensure targets are achieved while maintaining high stan...

Job Title: Branch Team Leader Automobile Industry Locations: Nairobi Eldoret KisumuOpen Positions: 3Role SummaryThe Branch Team Leader will oversee branch operations drive showroom sales manage inventory and cash controls and supervise staff to ensure targets are achieved while maintaining high s...

Job Title: Branch Team Leader Real Estate Industry Locations: Nairobi Eldoret KisumuOpen Positions: 3Role SummaryThe Branch Team Leader will oversee branch operations drive showroom sales manage inventory and cash controls and supervise staff to ensure targets are achieved while maintaining high...

Job Title: Branch Team Leader Electronics and Technology Retail Industry Locations: Nairobi Eldoret KisumuOpen Positions: 3Role SummaryThe Branch Team Leader will oversee branch operations drive showroom sales manage inventory and cash controls and supervise staff to ensure targets are achieved w...

ResponsibilitiesLead coach and motivate the sales team to achieve individual and team sales targetsDevelop and execute strategic sales plans to expand the companys customer baseIdentify new business opportunities in sectors such as logistics transportation construction and fleet managementMoni...

 We have a vision: Building the largest marketplace in your city to give access to anything in minutes. And this is where your ride startsEnrich and maintain up-to-date product information by populating and updating Excel/CSV files.Collect organize and upload product-related information (e.g. images...