Telephone Skills Jobs in Jordan

Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Ad More...

Advise guest of any messages received Monitor busy or unanswered lines check back with callers on hold to update status and offer to take a message Receive record and relay messages accurately completely and legibly Activate deactivate guest room message lights as appropriate Ins More...

Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. More...

Answers incoming calls. Directs call to guest rooms, staff, or departments through the switchboard or PBX system. Places outgoing calls. Receives guest messages and deliver the same to the guest. Logs all wake-up call requests and performs wake-up call services. wake-up call ser More...

Interrupt busy lines if an emergency warrants. Keep records of calls placed and received, and of related toll charges. Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information. Monitor automated syste More...

Position Summary Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-r More...

- Provide the customers with the information about the hotel and its surroundings; - Provide prompt, correct communications support; - Transfer incoming calls promptly to the appropriate extension; - Assist guests to make long distance calls by instructing them on the appropriate More...

To be of a pleasant disposition and good strong character, receive and respond to incoming calls, SMS and/or e-mails regarding tasks and roles. To be a positive team player and can do attitude. Maintain an inventory of all equipment and other peripheral equipment. Accurately docu More...

Assist the CTA in the implementation of the project by providing technical inputs, planning, monitoring and evaluation of skills project activities in Jordan and Iraq. Ensure conformity with ILO policies and project strategies, ILO programming guidelines and country/action programs, More...

Coordinate, direct, and ensure telephone, fax, and modem lines are installed, maintained, and dismantled correctly. Process guest check-ins, Check-outs, room assignments, reservations, and cancellations. Block rooms; activate keys. Set up guest accounts; verify/adjust billing; secure More...

Assist the CTA in the implementation of the project by providing technical inputs, planning, monitoring and evaluation of skills project activities in Jordan and Iraq. Ensure conformity with ILO policies and project strategies, ILO programming guidelines and country/action programs, More...

Provide Technical support and Training to new HBBs and Existing with technical support including business skills. Development of beneficiaries’ needs and business needs assessment and mapping to identify and assess the actual needs of each owned or run business/enterprise. D More...

Devises work schedule for telephone operators ensuring adequate coverage of telephone switchboard at all times; revises work schedule as necessary. Prepares various reports such as traffic reports or weekly progress reports as requested by supervisor

Contact potential or existing customers to inform them about a product or service using scripts Answer questions about products or the company Ask questions to understand customer requirements and close sales Direct prospects to the field sales team when needed Enter and update More...

Research, plan, organize, and coordinate project activities related to component 1 Engage with internal and external key stakeholders to identify areas of need and follow up with appropriate actions Coordinate and follow up frequently on the project’s needs with officers at More...

Content creation: Support material creation; provide feedback on the training materials in coordination with content creator Lead trainings: Conduct four, 2-hour training sessions per week via Zoom webinars (using the organization’s account) in English Work with the programm More...

Support developing the learning strategy aligned with company and grants objectives. Create and implement soft skills training curriculum and content. Construct and conduct of new soft skills courses, working with a cross-disciplinary team of program staff and trainers. Develop a More...

Provide Technical support and Training to new HBBs and Existing with technical support including business skills. Development of beneficiaries’ needs and business needs assessment and mapping to identify and assess the actual needs of each owned or run business/enterprise. D More...

Support developing the learning strategy aligned with company and grants objectives. Create and implement soft skills training curriculum and content. Construct and conduct of new soft skills courses, working with a cross-disciplinary team of program staff and trainers. Develop More...

Create and develop new training material to improve the overall center communication level (particularly Soft Skills, accent remediation, communication specific to offshore, etc.) Delivery of Soft Skills training including customer service, communication, accent remediation, and tec More...