Special Requests Jobs in Aqaba

Must be thoroughly familiar with all Mvenpick corporate and local Operational Standards and ensure they are followed. Must assist all the guests with their needs and enquiries according to our hotel standards in order to ensure guest satisfaction under the control of the Front Office Manager in the...

Under the guidance and supervision of the Front Office & Residence Manager and / or the Guest Relations Manager and within the limits of the established Mvenpick Hotels & Resorts policies and OSM (Operational Standards Manual) his/her responsibilities are to ensure all guests are given a personalize...

DescriptionPOSITION SUMMARYAnswer record log and process all guest calls requests questions or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls screening calls do not disturb call forwarding conference calls TDD relay calls and non-registered guest calls. Adv...

Review and update LogbookCheck equipmentBe Smart well groomed and maintain a friendly and cheerful disposition all the timesOversee the day to day operationsReport regularly on happening to Supervisors / Night Manager (if on shift).Monitor Employees performance/ CoachingFire ProcedureFirst Aid Proce...

Key Deliverables and Responsibilities Planning & Organizing:Plan cleaning schedule according to the Room Status Sheet allocation.Ensure Housekeeping trolley is stocked daily in a neat and organised manner.Maintain strong knowledge of the local area to ensure you are equipped to answer guest enquirie...

Operations:Prepare for daily arrivals in terms of room allocation amenities and special requests of guests.Announce VIP rooms to Housekeeping and F&B departmentsEnsure VIP rooms are ready checked and all in order prior arrivalAttend management morning briefing if needed/requestedTake responsibility...

DescriptionJOB SUMMARYAreas of responsibility include Restaurants/Bars and Room Service if applicable. Supervises daily restaurant operations and assists with menu planning maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually impr...

DescriptionPOSITION SUMMARYAnswer record log and process all guest calls requests questions or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls screening calls do not disturb call forwarding conference calls TDD relay calls and non-registered guest calls. Adv...