Special Requests Jobs in Jordan

DescriptionPOSITION SUMMARYRespond to guest requests for special arrangements or services (e.g. transportation reservations dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gathe...

DescriptionPOSITION SUMMARYProcess all reservation requests changes and cancellations received by phone fax or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee special rate and cancellation policies to callers. A...

DescriptionPOSITION SUMMARYAnswer record log and process all guest calls requests questions or concerns. Operate telephone switchboard station. Process guest requests for wakeup calls screening calls do not disturb call forwarding conference calls TDD relay calls and nonregistered guest calls. Advis...

DescriptionPOSITION SUMMARYRespond to guest requests for special arrangements or services (e.g. transportation reservations dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gathe...

DescriptionJOB SUMMARYAreas of responsibility include Restaurants/Bars and Room Service if applicable. Supervises daily restaurant operations and assists with menu planning maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually impr...

DescriptionJOB SUMMARYAreas of responsibility include Restaurants/Bars and Room Service if applicable. Supervises daily restaurant operations and assists with menu planning maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually impr...

Must be thoroughly familiar with all Mvenpick corporate and local Operational Standards and ensure they are followed. Must assist all the guests with their needs and enquiries according to our hotel standards in order to ensure guest satisfaction under the control of the Front Office Manager in the...

Under the guidance and supervision of the Front Office & Residence Manager and / or the Guest Relations Manager and within the limits of the established Mvenpick Hotels & Resorts policies and OSM (Operational Standards Manual) his/her responsibilities are to ensure all guests are given a personalize...

DescriptionPOSITION SUMMARYAnswer record log and process all guest calls requests questions or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls screening calls do not disturb call forwarding conference calls TDD relay calls and non-registered guest calls. Adv...

DescriptionPOSITION SUMMARYProcess all reservation requests changes and cancellations received by phone fax or mail. Identify guest reservation needs determine appropriate room type and verify availability of room type and rate. Explain guarantee special rate and cancellation policies to callers. Ac...

Review and update LogbookCheck equipmentBe Smart well groomed and maintain a friendly and cheerful disposition all the timesOversee the day to day operationsReport regularly on happening to Supervisors / Night Manager (if on shift).Monitor Employees performance/ CoachingFire ProcedureFirst Aid Proce...

DescriptionJOB SUMMARYAreas of responsibility include Restaurants/Bars and Room Service if applicable. Supervises daily restaurant operations and assists with menu planning maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually impr...

DescriptionJOB SUMMARYAreas of responsibility include Restaurants/Bars and Room Service if applicable. Supervises daily restaurant operations and assists with menu planning maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually impr...

Key Responsibilities:Operational ExcellenceSupervise the daily restaurant operations ensuring smooth service and guest satisfaction at all times.Maintain high standards of food quality service cleanliness and ambiance in line with Fairmont brand standards.Monitor guest feedback and implement correct...

Responsibilities:Reporting to the Banqueting Manager responsibilities and essential job functions include but are not limited to the following:Consistently offers professional engaging and friendly service.To report for duty punctually wearing the correct uniform & name tag at all times and to maint...

Key Deliverables and Responsibilities Planning & Organizing:Plan cleaning schedule according to the Room Status Sheet allocation.Ensure Housekeeping trolley is stocked daily in a neat and organised manner.Maintain strong knowledge of the local area to ensure you are equipped to answer guest enquirie...

Key capabilities Problem SolvingThe jobholder must take ownership of all customer inquiries and queries and provide alternatives and solutions closing it out at their end. Traces must be logged and followed up regularly to deliver optimum levels of service at all time. For escalations the jobholder...

Overall RolePurposeThe Service Point Advisor is responsible for answering customer inquiries across the counter ensure that collection and deliveries of shipments are processed as per network standards and provide a competent courteous efficient and proactive point of contact for customers both inte...

Operations:Prepare for daily arrivals in terms of room allocation amenities and special requests of guests.Announce VIP rooms to Housekeeping and F&B departmentsEnsure VIP rooms are ready checked and all in order prior arrivalAttend management morning briefing if needed/requestedTake responsibility...

DescriptionJOB SUMMARYAreas of responsibility include Restaurants/Bars and Room Service if applicable. Supervises daily restaurant operations and assists with menu planning maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually impr...