Service Standards Jobs in Amman

Were looking for dedicated and customer-focused Call Center professionals to join our dynamic team in Amman Jordan! If youre passionate about delivering exceptional customer service and thrive in a fast-paced environment this is the perfect opportunity for you. Were seeking individuals who can handl...

DescriptionJOB SUMMARYThis Position will be responsible for The St. Regis Amman Hotel W Amman Hotel Al Manara A Luxury Collection Hotel Saraya Aqaba and The Westin Saraya Aqaba Resort & Spa.Responsible for the management of all aspects of the Catering and Conference departments in accordance with co...

Consistently offer professional friendly and engaging serviceAssist guests regarding all beverage menu items in an informative and helpful wayMix drinks and control the beverage stock as per guidelinesHave full knowledge of beverage lists and promotionsHave full knowledge of all menu items garnishes...

Reporting to the Chief Steward responsibilities and essential job functions include but are not limited to the following:Consistently offer professional friendly and proactive guest service while supporting fellow ColleaguesOperate an industrial dishwasherResponsible for the cleanliness and sanitizi...

DescriptionJOB SUMMARYCluster position for The St. Regis Amman W Amman Al Manara Luxury Collection and Westin Saraya Aqaba.Supports the development and execution of an ongoing public relations and community engagement strategy focused on driving business into the hotels food and beverage outlets. As...

DescriptionPOSITION SUMMARYServe food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions the length of wait re-cook orders and product availability. Communi...

Our client in Qatar is looking Junior Brand Manager to support showroom operations brand activities and customer experience initiatives. The role works closely with the Sales Manager to execute marketing and showroom programs oversee front-of-house staff and contribute to events that strengthen bran...

DescriptionJOB SUMMARYSupports the development and execution of an ongoing public relations and community engagement strategy focused on driving business into the hotels food and beverage outlets. As the F&B PR Manager builds strong relationships with media influencers and key market players to posi...

DescriptionJOB SUMMARYDirects and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone hav...

DescriptionJOB SUMMARYThe position is accountable for proactively soliciting and handling sales opportunities for a sales cluster. Responsible for account management and acquisition on special corporate segment. Handles numerous accounts and the distribution channels for those accounts. Ensures busi...

Operations ManagementSupervise and coordinate the daily operations of the Lounge ensuring smooth service flow in alignment with Fairmonts service standards.Ensure the lounges ambiance cleanliness and presentation reflect the brands refined image.Monitor product quality and consistency across all foo...

Key Responsibilities:Operational ExcellenceSupervise the daily restaurant operations ensuring smooth service and guest satisfaction at all times.Maintain high standards of food quality service cleanliness and ambiance in line with Fairmont brand standards.Monitor guest feedback and implement correct...

Reporting to the Venue Manager responsibilities and essential job functions include but are not limited to the following:              Consistently offer professional friendly and engaging serviceLead the F&B Outlet team in all aspects of the department and ensure service standards are followedHandl...

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Consistently offer a professional friendly greeting and engaging serviceUnderstand the Servers tasks in the outletUnderstand shift end reports in the outlet and the POS systemAssist guests regarding food and beverage menu items in an informative and helpful wayHave knowledge of all menu items garnis...

Were looking for an enthusiastic and customer-focused individual to ensure our guests have a safe and enjoyable beach experience. To understand and respond to all guest needs and requests in a timely and professional manner to ensure customer satisfaction Must comply with the grooming standards of t...

 To assist the guests with all different queries.To act according to the complaint handling standards & procedures.To report for duty as per the rota clean and tidy wearing the correct uniform and name badge and ensure that the attendance record is signed both at the beginning and at the end of each...

DescriptionResponsible for a portfolio of clients and prospects with accountability for retention of clients and supporting business development. Will manage and develop clients of Willis Towers Watson relationships and grow the portfolio within the business unit and will be responsible for targetin...

Reporting to the Front Office Manager responsibilities and essential job functions include but are not limited to the following: Consistently offer professional friendly and engaging service. Greet check in and settle guest accounts while ensuring all service standards are followed.Maintain accurate...

Reporting to the Director Front Office and Assistant Front Office Manager(s) responsibilities and essential job functions include but are not limited to the following: Consistently offer professional friendly and engaging service. Greet check in and settle guest accounts while ensuring all service s...