Service Management Jobs in Amman

About the job Overview WELCOME TO SITA SITA is the leading specialist in air transport communications and information technology. We don’t just connect the global aviation industry, we apply decades of experience and expertise to address almost every core business, o More...

Drive and deliver the IT service management framework to make sure it aligns with the overall department goals and JIGPC strategy. Lead continuous service improvement initiatives to enhance the service provided by the service operations team through utilizing international IT stand More...

Dealing with incoming faults in a professional, courteous manner over the phone and via email Taking ownership of faults and managing them in a logical and methodical manner Correctly logging incidents and faults, categorising and prioritising them in line with team procedures Co More...

Answer customer inquiries via phone, email, and in-person Direct customers to online resources Update customer records in the system, including notes about interactions Pitch ideas for improving customer care Create and maintain reports about customer interactions

7+ years of experience in customer service management or related roles within a supply chain or logistics environment. Strong knowledge of customer service operations, order management, and supply chain processes. Excellent communication and interpersonal skills. Strong analytica More...

- Ã modern business management graduation or any discipline specialization and a related estimate at least very good. - Ã possess the skills of high contact. - Ã ability to work under pressure. - Ã skills have the ability to analysis. - Ã en More...

We are an international market research consultancy based in Dubai and operating across the Middle East, currently looking for part time customer experience evaluators who are available in Amman, Jordan, and have a local valid driving license to assess the customer service standards i More...

Communicate with customers via phone, email, and chat Provide knowledgeable answers to questions about the product, pricing, and availability Work with internal departments to meet customer's needs Data entry in various platforms

Process Customer Orders. Customers account management. Responding to Customer Inquiries, Phone Call & Emails in a very timely manner. Follow up on customer's orders via emails and calls. Sales Managers support. Processing documents for products, shipping, and price More...

Hiring Customer Services Manager (Group) for Well Known Logistics Company in Jordan. Candidate should have experience Min 3-4 years on Same Role. Industry: Logistics/ E-Commerce Jordanians with Relevant and Same experience have apply. Experienced in handling 100+ Staff of Team leaders More...

Holds a bachelor's degree in one of the following fields (financial management / financial and banking sciences / business administration), with a grade of no less than (good). - Experience of no less than (2) years in the field of sales. - Having the skills to communicate with More...

Required employees for both sexes to work in a telecommunications company Required inquiries and reception - technical support - required customer service employees - public relations - marketing manager - drivers - administrative work - maintenance engineers - maintenance technician More...

Required employees for both sexes to work in a telecommunications company Required inquiries and reception - technical support - required customer service employees - public relations - marketing manager - drivers - administrative work - maintenance engineers - maintenance technician More...

Customer service employees are required to work on an hourly basis, as the work will be from home: Conditions of application: 1- Availability of a computer 2- Availability of the Internet at a good speed 3- Can work from home 4- Writing in Arabic and English 5- Speak in English 6- He More...

Will be esponsible for handling customers’ interactions Will communicate with customers’ via multiple channels Answer all incoming requests and address customers’ problems in a timely manner Log all necessary interaction details as instructed Re-direct requests More...

Liaise with customers, vendors, partners and advisors as needed to further the company's objectives. Conduct market research and data acquisition exercises for further analysis, modeling and reporting, whether for company requirements or in-line with customer service delivery a More...

1. Contribute to expanding the product's market coverage by setting up a product line-up operation plan. 2. Contribute to maximizing sales and minimizing loss by managing product lifecycle and developing pricing strategy to meet the target sales for the product. Role and Responsib More...

The ability to work together and cooperate with the work team. Proficiency in oral and written communication skills. Possessing creativity and creating appropriate solutions to problems. Flexibility and ability to face work pressures and challenges. Commercial awareness and understand More...

Answer calls and handle callers in a professional manner. Telesales: Create lists of prospects' data (phone numbers, emails…..) and contact them by phone or email to promote company's services. Update customers data into the company's database. Schedule &amp More...

Demonstrate strong organisational skills, regularly act on own initiative, highlighting issues and suggesting possible solutions Good spoken and written communication skills Good listening skills and ability to take instructions and direction from Partners and Directors who are ba More...